Cerb
AutomatedCollaborative helpdesk and workflow automation platform for support teams, available as self-hosted or fully managed cloud.
Cerb has 3 plans: a free plan and paid plans from $40/month. We last read its pricing page on 18 September 2026. We have not recorded a price change.
Cerb plans and prices
Self-Hosted
$0
- Unlimited workers and seats
- Three concurrency slots — 3
- Two AI agent turns per slot — 2
- Every feature of the platform
- Install on your own infrastructure
- Full control over your data, with direct database access
- Unlimited free development and staging instances
- Configure your own email (POP3/IMAP)
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- Host your own community portals
- Self-support: documentation, guides, videos, and forums
- Email answered as we're able
Cerb Cloud
monthly$40/mo
$40/seat/mo
- monthly$40/mo($40 per slot/month, first three included)
- Three concurrency slots included — 3
- Two AI agent turns per slot — 2
- Hosted in our US data center
- We provision the compute and handle all scaling and monitoring
- Tuned infrastructure: Redis caching, containers, and MySQL replicas
- Automated backups with point-in-time recovery
- Instant access to the latest version with same-day security patches
- Optional instant inbound mail delivery (or use POP3/IMAP)
Licensed
monthly$40/mo
Price history
Last 1 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 18, 2026 | Licensed | New plan | — | $40 | — |
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