Chatwoot has 4 plans: a free plan and paid plans from $19/month. We have not recorded a price change.
Chatwoot plans and prices
Hacker
$0
- monthly$0/mo($0/agent/month)
- Agents — Up to 2
- Conversations — 500/month
- Channels — Live chat only
- Captain AI — Not included
- Help center — Not included
- Teams — Not included
- Automation rules — Not included
- SSO / SAML — Not included
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- Audit logs — Not included
- Data retention — 30 days
- Website Live Chat — Included
- Email — Not included
- Facebook — Not included
- Instagram — Not included
- TikTok — Not included
- WhatsApp — Not included
- SMS — Not included
- Telegram — Not included
- Line — Not included
- API Channel — Not included
- Help Center — Not included
- Private Notes — Included
- @mentions — Included
- Labels — Included
- Keyboard Shortcuts — Included
- Canned Responses — Included
- Command bar — Included
- Auto-Assignment — Included
- Multi-lingual Support — Included
- Custom Views — Not included
- Custom Filters — Not included
- Business Hours — Not included
- Auto-responder — Not included
- Conversation Transcripts — Not included
- Teams — Not included
- Automation — Not included
- Agent Capacity — Not included
- Contact Segments — Not included
- Contact Notes — Not included
- Custom Attributes — Not included
- Pre-Chat Form — Not included
- Campaigns - Live Chat — Not included
- Campaigns - WhatsApp Cloud API — Not included
- Campaigns - SMS — Not included
- Slack Integration — Included
- DialogFlow Integration — Included
- Dashboard Apps — Not included
- Live View — Included
- Conversation Reports — Not included
- Agent Reports — Not included
- Inbox Reports — Not included
- Label Reports — Not included
- Team Reports — Not included
- CSAT Reports — Not included
- CSAT Review Notes — Not included
- Required Conversation Attributes — Not included
- Downloadable Reports — Not included
- SSO — Not included
- Audit Logs — Not included
- Service Level Agreement — Not included
- Live-chat support — Included
- Priority email support — Not included
- Dedicated account manager — Not included
- Remove Branding — Not included
- Video/Voice Support — Not included
Startups
monthly$19/mo
Billed annually
- monthly$19/mo($19/agent/month)
- Conversations — Unlimited
- Channels — All
- Voice — Not included
- Captain AI — 300 credits
- Help center — Included
- Teams — Not included
- Automation rules — Not included
- SSO / SAML — Not included
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- Audit logs — Not included
- Data retention — 1 year
Business
monthly$39/mo
Billed annually
- monthly$39/mo($39/agent/month)
- Conversations — Unlimited
- Channels — All
- Voice — Included
- Captain AI — 500 credits
- Help center — Included
- Teams — Included
- Automation rules — Included
- SSO / SAML — Not included
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- Audit logs — Not included
- Data retention — 2 years
Enterprise
monthly$99/mo
Billed annually
- monthly$99/mo($99/agent/month)
- Conversations — Unlimited
- Channels — All
- Voice — Included
- Captain AI — 800 credits
- Help center — Included
- Teams — Included
- Automation rules — Included
- SSO / SAML — Included
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- Audit logs — Included
- Data retention — 3 years
Price history
Last 7 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Enterprise | Reclassified | $1,188 | $99 | — |
| Aug 4, 2026 | Business | Reclassified | $468 | $39 | — |
| Aug 4, 2026 | Startups | Reclassified | $228 | $19 | — |
| May 17, 2026 | Enterprise | New plan | — | $1,188 | — |
| May 17, 2026 | Business | New plan | — | $468 | — |
| May 17, 2026 | Startups | New plan | — | $228 | — |
| May 17, 2026 | Hacker | New plan | — | $0 | — |
Other Customer Support products
No confirmed alternatives yet.