Chatwoot

Under review· 3

Open-source customer support and live chat platform

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Active plans

Total changes

Last change

May 17, 2026

Price trend

What we know about Chatwoot’s pricing

Moderately active

Changes in 12 months

8 all-time

Cadence

Every 6 months

Direction

New plan recently added

Category position

—

Not enough peers tracked yet

Current pricing

Hacker

monthly

Free

Agents(Up to 2)
Conversations(500/month)
Channels(Live chat only)
Captain AI(Not included)
Help center(Not included)
Teams(Not included)

Price history

Last 8 changes

$19.00→$228(+1100.0%)

Date	Plan	Change	Old	New	Δ%
May 17, 2026	Enterprise	new plan	—	$1,188	—
May 17, 2026	Business

Chatwoot alternatives.

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Startups

yearly

$228/yr

$19 /agent/month billed annually

overage$20($20 per 1,000 credits)

Conversations(Unlimited*)
Channels(All)
Captain AI credits(300/month included)
Help center(Included)
Teams(Not included)
Automation rules(Not included)
SSO / SAML(Not included)
Audit logs(Not included)
Data retention(1 year)
Website Live Chat(Included)
Email(Included)
Facebook(Included)
Instagram(Included)
TikTok(Included)
WhatsApp(Included)
SMS(Included)
Telegram(Included)
Line(Included)
API Channel(Included)
Help Center(Included)
Private Notes(Included)
@mentions(Included)
Labels(Included)
Keyboard Shortcuts(Included)
Canned Responses(Included)
Command bar(Included)
Auto-Assignment(Included)
Multi-lingual Support(Included)
Custom Views(Included)
Custom Filters(Included)
Business Hours(Included)
Auto-responder(Included)
Conversation Transcripts(Included)
Teams(Not included)
Automation(Not included)
Agent Capacity(Not included)
Contact Segments(Included)
Contact Notes(Included)
Custom Attributes(Not included)
Pre-Chat Form(Not included)
Campaigns - Live Chat(Included)
Campaigns - WhatsApp Cloud API(Not included)
Campaigns - SMS(Not included)
Slack Integration(Included)
DialogFlow Integration(Included)
Dashboard Apps(Included)
Live View(Included)
Conversation Reports(Included)
Agent Reports(Included)
Inbox Reports(Included)
Label Reports(Included)
Team Reports(Included)
CSAT Reports(Included)
CSAT Review Notes(Not included)
Required Conversation Attributes(Not included)
Downloadable Reports(Included)
SSO(Not included)
Audit Logs(Not included)
Service Level Agreement(Included)
Live-chat support(Included)
Priority email support(Included)
Dedicated account manager(Not included)
Remove Branding(Not included)
Video/Voice Support(Not included)

Business

yearly

$468/yr

$39 /agent/month billed annually

overage$20($20 per 1,000 credits)

Conversations(Unlimited*)
Channels(All)
Captain AI credits(500/month included)
Help center(Included)
Teams(Included)
Automation rules(Included)
SSO / SAML(Not included)
Audit logs(Not included)
Data retention(2 years)
Website Live Chat(Included)
Email(Included)
Facebook(Included)
Instagram(Included)
TikTok(Included)
WhatsApp(Included)
SMS(Included)
Telegram(Included)
Line(Included)
API Channel(Included)
Help Center(Included)
Private Notes(Included)
@mentions(Included)
Labels(Included)
Keyboard Shortcuts(Included)
Canned Responses(Included)
Command bar(Included)
Auto-Assignment(Included)
Multi-lingual Support(Included)
Custom Views(Included)
Custom Filters(Included)
Business Hours(Included)
Auto-responder(Included)
Conversation Transcripts(Included)
Teams(Included)
Automation(Included)
Agent Capacity(Not included)
Contact Segments(Included)
Contact Notes(Included)
Custom Attributes(Included)
Pre-Chat Form(Included)
Campaigns - Live Chat(Included)
Campaigns - WhatsApp Cloud API(Included)
Campaigns - SMS(Included)
Slack Integration(Included)
DialogFlow Integration(Included)
Dashboard Apps(Included)
Live View(Included)
Conversation Reports(Included)
Agent Reports(Included)
Inbox Reports(Included)
Label Reports(Included)
Team Reports(Included)
CSAT Reports(Included)
CSAT Review Notes(Included)
Required Conversation Attributes(Included)
Downloadable Reports(Included)
SSO(Not included)
Audit Logs(Not included)
Service Level Agreement(Included)
Live-chat support(Included)
Priority email support(Included)
Dedicated account manager(Not included)
Remove Branding(Not included)
Video/Voice Support(Not included)

Enterprise

yearly

$1,188/yr

$99 /agent/month billed annually

overage$20($20 per 1,000 credits)

Conversations(Unlimited*)
Channels(All)
Captain AI credits(800/month included)
Help center(Included)
Teams(Included)
Automation rules(Included)
SSO / SAML(Included)
Audit logs(Included)
Data retention(3 years)
Website Live Chat(Included)
Email(Included)
Facebook(Included)
Instagram(Included)
TikTok(Included)
WhatsApp(Included)
SMS(Included)
Telegram(Included)
Line(Included)
API Channel(Included)
Help Center(Included)
Private Notes(Included)
@mentions(Included)
Labels(Included)
Keyboard Shortcuts(Included)
Canned Responses(Included)
Command bar(Included)
Auto-Assignment(Included)
Multi-lingual Support(Included)
Custom Views(Included)
Custom Filters(Included)
Business Hours(Included)
Auto-responder(Included)
Conversation Transcripts(Included)
Teams(Included)
Automation(Included)
Agent Capacity(Included)
Contact Segments(Included)
Contact Notes(Included)
Custom Attributes(Included)
Pre-Chat Form(Included)
Campaigns - Live Chat(Included)
Campaigns - WhatsApp Cloud API(Included)
Campaigns - SMS(Included)
Slack Integration(Included)
DialogFlow Integration(Included)
Dashboard Apps(Included)
Live View(Included)
Conversation Reports(Included)
Agent Reports(Included)
Inbox Reports(Included)
Label Reports(Included)
Team Reports(Included)
CSAT Reports(Included)
CSAT Review Notes(Included)
Required Conversation Attributes(Included)
Downloadable Reports(Included)
SSO(Included)
Audit Logs(Included)
Service Level Agreement(Included)
Live-chat support(Included)
Priority email support(Included)
Dedicated account manager(Available for 20+ agents)
Remove Branding(Included)
Video/Voice Support(Available for 20+ agents)