Active plans
4
Total changes
11
Last change
Aug 4, 2026
Price trend
Startups plan
What we know about Chatwoot’s pricing
VolatileChanges in 12 months
7
11 all-time
Cadence
Every 4 months
Direction
Recently restructured
Category position
Cheaper than 78% of Customer Support tools (351 compared)
Current pricing
Hacker
monthlyFree
- monthly$0/mo($0/agent/month)
- Agents(Up to 2)
- Conversations(500/month)
- Channels(Live chat only)
- Captain AI(Not included)
- Help center(Not included)
- Teams(Not included)
- Automation rules(Not included)
- SSO / SAML(Not included)
- Audit logs(Not included)
- Data retention(30 days)
- Website Live Chat(Included)
- Email(Not included)
- Facebook(Not included)
- Instagram(Not included)
- TikTok(Not included)
- WhatsApp(Not included)
- SMS(Not included)
- Telegram(Not included)
- Line(Not included)
- API Channel(Not included)
- Help Center(Not included)
- Private Notes(Included)
- @mentions(Included)
- Labels(Included)
- Keyboard Shortcuts(Included)
- Canned Responses(Included)
- Command bar(Included)
- Auto-Assignment(Included)
- Multi-lingual Support(Included)
- Custom Views(Not included)
- Custom Filters(Not included)
- Business Hours(Not included)
- Auto-responder(Not included)
- Conversation Transcripts(Not included)
- Teams(Not included)
- Automation(Not included)
- Agent Capacity(Not included)
- Contact Segments(Not included)
- Contact Notes(Not included)
- Custom Attributes(Not included)
- Pre-Chat Form(Not included)
- Campaigns - Live Chat(Not included)
- Campaigns - WhatsApp Cloud API(Not included)
- Campaigns - SMS(Not included)
- Slack Integration(Included)
- DialogFlow Integration(Included)
- Dashboard Apps(Not included)
- Live View(Included)
- Conversation Reports(Not included)
- Agent Reports(Not included)
- Inbox Reports(Not included)
- Label Reports(Not included)
- Team Reports(Not included)
- CSAT Reports(Not included)
- CSAT Review Notes(Not included)
- Required Conversation Attributes(Not included)
- Downloadable Reports(Not included)
- SSO(Not included)
- Audit Logs(Not included)
- Service Level Agreement(Not included)
- Live-chat support(Included)
- Priority email support(Not included)
- Dedicated account manager(Not included)
- Remove Branding(Not included)
- Video/Voice Support(Not included)
Startups
monthly$19/mo
Billed annually
- monthly$19/mo($19/agent/month billed annually)
- Conversations(Unlimited)
- Channels(All)
- Voice(Not included)
- Captain AI(300 credits)
- Help center(Included)
- Teams(Not included)
- Automation rules(Not included)
- SSO / SAML(Not included)
- Audit logs(Not included)
- Data retention(1 year)
Business
monthly$39/mo
Billed annually
- monthly$39/mo($39/agent/month billed annually)
- Conversations(Unlimited)
- Channels(All)
- Voice(Included)
- Captain AI(500 credits)
- Help center(Included)
- Teams(Included)
- Automation rules(Included)
- SSO / SAML(Not included)
- Audit logs(Not included)
- Data retention(2 years)
Enterprise
monthly$99/mo
Billed annually
- monthly$99/mo($99/agent/month billed annually)
- Conversations(Unlimited)
- Channels(All)
- Voice(Included)
- Captain AI(800 credits)
- Help center(Included)
- Teams(Included)
- Automation rules(Included)
- SSO / SAML(Included)
- Audit logs(Included)
- Data retention(3 years)
Price history
Last 11 changes
$19.00→$228(+1100.0%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Enterprise | restructure | $1,188 | $99 | — |
| Aug 4, 2026 | Business | restructure | $468 | $39 | — |
| Aug 4, 2026 | Startups | restructure | $228 | $19 | — |
| May 17, 2026 | Enterprise | new plan | — | $1,188 | — |
| May 17, 2026 | Business | new plan | — | $468 | — |
| May 17, 2026 | Startups | new plan | — | $228 | — |
| May 17, 2026 | Hacker | new plan | — | $0 | — |
| Jan 9, 2023 | Hacker | new plan | — | $0 | — |
| Jan 9, 2023 | Startups | new plan | — | $19 | — |
| Jan 9, 2023 | Business | new plan | — | $39 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
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