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Products/Customer Support/Crisp

Crisp

Automated

Customer messaging and live chat platform for support teams

Visit websitePricing page

Active plans

5

Total changes

5

Last change

May 17, 2026

Price trend

no history

What we know about Crisp’s pricing

Moderately active

Changes in 12 months

5

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Middle of the pack for Customer Support (351 compared)

Current pricing

Free

monthly
Free
  • monthly$0/mo($0/forever)
  • Seats included(2)
  • AI Credits included($0)
  • Customer Profiles(100)
  • Sub-inboxes(0)
  • Website chat widget(true)
  • Mobile applications(true)
  • Chat SDKs(true)
  • Contact form(true)
  • E-Commerce integrations(true)
  • Push notifications(true)

Mini

monthly
$45/mo

$45 / month

  • monthly$45/mo($45/mo)
  • overage$10/mo($10 / additional agent / month)
  • Seats included(4)
  • AI Credits included($5 (~90 automated conversations))
  • Customer Profiles(5000)
  • Sub-inboxes(0)
  • Shared email inbox(true)
  • Shortcuts (canned responses)(true)
  • Chat triggers(true)
  • Private notes(true)
  • Custom email domain(true)
  • Unlimited data retention(true)
  • Internal search(true)

Essentials

monthly
$95/mo

$95 / month

  • monthly$95/mo($95/mo)
  • overage$10/mo($10 / additional agent / month)
  • Seats included(10)
  • AI Credits included($25 (~450 automated conversations))
  • Customer Profiles(50000)
  • Sub-inboxes(0)
  • Omnichannel inbox (WhatsApp, Instagram, SMS, Line, Viber)(true)
  • Workflow automation builder(true)
  • Omnichannel AI Chatbot(true)
  • Knowledge base(true)
  • Analytics(true)
  • Routing rules & Assignment(true)
  • Customer data management(true)

Plus

monthly
$295/mo

$295 / month

  • monthly$295/mo($295/mo)
  • overage$10/mo($10 / additional agent / month)
  • Seats included(20+)
  • AI Credits included($75 (~1350 automated conversations))
  • Customer Profiles(200000)
  • Sub-inboxes(25)
  • AI-First Support Suite(true)
  • Unlimited Task automations(true)
  • Ticketing system (Customer Portal)(true)
  • 100+ integrations(true)
  • White labelling(true)
  • Enhanced rate limits(true)
  • Advanced analytics(true)

Enterprise

custom
Custom
  • customContact sales
  • Dedicated onboarding(true)
  • Personalized SLA(true)
  • Enhanced rate limits(true)
  • Custom features(true)
  • Unique pricing(true)
  • Team training(true)

Price history

Last 5 changes

DatePlanChangeOldNewΔ%
May 17, 2026Enterprisenew plan———
May 17, 2026Plusnew plan—$295—
May 17, 2026Essentialsnew plan—$95—
May 17, 2026Mininew plan—$45—
May 17, 2026Freenew plan—$0—

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SnapEngage

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Formilla

From $17.49/mo

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