CSAT.AI
AutomatedAI-powered quality assurance and voice-of-customer platform with auto-QA on 100% of support tickets and AI coaching.
Active plans
2
Total changes
4
Last change
Jun 4, 2026
Price trend
no history
What we know about CSAT.AI’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Cheaper than 70% of Customer Support tools (351 compared)
Current pricing
Growth
yearly$20/yr
$20/agent/mo
- yearly$20/yr($20/agent/mo)
- monthly$20/mo($20 per agent / month)
- Auto-QA on 100% of tickets
- Brand-aligned QA scoring
- Customer signals on every ticket (churn, frustration, intent)
- 60-second AI coaching tips for agents
- Agent scorecards & team performance dashboard
- AI-powered post-interaction surveys
- Weekly manager insights & Voice of Customer summaries
- Zendesk, Gorgias, Freshdesk & Gladly integrations
- Email support
Enterprise
customCustom
- Everything in Growth
- Organization-wide QA consistency across teams and regions
- Executive-grade VoC and risk reporting
- Security, access controls, and audit readiness at scale
- Dedicated account manager
- Advanced voice analysis
- Advanced analytics
- SSO (Google, Okta, Azure)
- Multi-level RBAC & audit logs
- Custom QA rubrics & custom signals
- Custom workflows & API integrations
- Extended data retention
- Private cloud or region-specific hosting
- Priority support & SLAs
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 4, 2026 | Enterprise | new plan | — | — | — |
| Jun 4, 2026 | Growth | new plan | — | $20 | — |
| Jun 2, 2026 | Enterprise | new plan | — | — | — |
| Jun 2, 2026 | Growth | new plan | — | $20 | — |
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No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.