DelightChat
AutomatedOmnichannel customer support and WhatsApp marketing platform for e-commerce teams with GPT-powered AI assistant.
DelightChat has 3 plans: paid plans from $29/month. We have not recorded a price change.
DelightChat plans and prices
Startup
monthly$29/mo
$29/mo + WhatsApp charges
- Support — 500 tickets/mo
- Extra Tickets — $10 per extra 100 tickets
- Marketing — 2500 contacts/mo
- Extra Contacts — $10 per extra 1000 contacts
- Customer Support Inbox
- WhatsApp Business API
- Instagram (DMs, Comments)
- Facebook (Messenger, Comments)
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- Email Inbox
- Live Chat Widget
- GPT-powered AI Assistant — Draft + Rewrite with AI
- Unlimited Team Members — 5 team members included
- Unlimited Support Channels — 3 support channels included
- Unlimited Shopify Stores — 1 Shopify store included
- Shopify Order Data in Inbox
- Support Tickets Analytics
- WhatsApp Marketing Promotional Broadcasts
- Abandoned Cart Recovery
- Abandoned Checkout Recovery
- COD Verification
- COD to Prepaid Order Confirmation
- Fulfillment
- Collect Product Reviews
- Winback & Reorder Campaigns
- Upsell & Cross-Sell Automation
- Shopify Flow Integration
- Marketing ROI Analytics
- Free Green Tick Application
- Back in Stock Alerts — Available as a paid add-on
- Mobile Apps (iOS & Android)
- Automated Replies — Set up rules that automatically reply to incoming tickets
- WhatsApp Catalog
- WhatsApp Chatbot
- Self-Service Widget — Let customers get their order status and tracking links without raising a ticket
- Help Articles, Contact Us Form
- Support Email, WhatsApp
- Response time — within 24 working hours
- Dedicated Account Manager
- 1:1 Personalised Onboarding Call — Includes setup support channels, WhatsApp marketing automations, auto-responders and automatic replies
SCALE
monthly$99/mo
$99/mo + WhatsApp charges
- Support — 2000 tickets/mo
- Extra Tickets — $8 per extra 100 tickets
- Marketing — 10000 contacts/mo
- Extra Contacts — $5 per extra 1000 contacts
- Customer Support Inbox
- WhatsApp Business API
- Instagram (DMs, Comments)
- Facebook (Messenger, Comments)
Show all 39 featuresShow fewer
- Email Inbox
- Live Chat Widget
- GPT-powered AI Assistant — Draft + Rewrite with AI
- Unlimited Team Members — 20 team members included
- Unlimited Support Channels — 10 support channels included
- Unlimited Shopify Stores — 3 Shopify stores included
- Shopify Order Data in Inbox
- Support Tickets Analytics
- WhatsApp Marketing Promotional Broadcasts
- Abandoned Cart Recovery
- Abandoned Checkout Recovery
- COD Verification
- COD to Prepaid Order Confirmation
- Fulfillment
- Collect Product Reviews
- Winback & Reorder Campaigns
- Upsell & Cross-Sell Automation
- Shopify Flow Integration
- Marketing ROI Analytics
- Free Green Tick Application
- Back in Stock Alerts — Available as a paid add-on
- Mobile Apps (iOS & Android)
- Automated Replies — Set up rules that automatically reply to incoming tickets
- WhatsApp Catalog
- WhatsApp Chatbot
- Self-Service Widget — Let customers get their order status and tracking links without raising a ticket
- Help Articles, Contact Us Form
- Support Email, WhatsApp
- Response time — within 8 working hours
- Dedicated Account Manager
- 1:1 Personalised Onboarding Call — Includes setup support channels, WhatsApp marketing automations, auto-responders and automatic replies
GROWTH
monthly$299/mo
$299/mo + WhatsApp charges
- Support — 6000 tickets/mo
- Extra Tickets — $5 per extra 100 tickets
- Marketing — 30000 contacts/mo
- Extra Contacts — $3 per extra 1000 contacts
- Customer Support Inbox
- WhatsApp Business API
- Instagram (DMs, Comments)
- Facebook (Messenger, Comments)
Show all 39 featuresShow fewer
- Email Inbox
- Live Chat Widget
- GPT-powered AI Assistant — Draft + Rewrite with AI
- Unlimited Team Members — 50 team members included
- Unlimited Support Channels — 25 support channels included
- Unlimited Shopify Stores — Truly unlimited
- Shopify Order Data in Inbox
- Support Tickets Analytics
- WhatsApp Marketing Promotional Broadcasts
- Abandoned Cart Recovery
- Abandoned Checkout Recovery
- COD Verification
- COD to Prepaid Order Confirmation
- Fulfillment
- Collect Product Reviews
- Winback & Reorder Campaigns
- Upsell & Cross-Sell Automation
- Shopify Flow Integration
- Marketing ROI Analytics
- Free Green Tick Application
- Back in Stock Alerts — Available as a paid add-on
- Mobile Apps (iOS & Android)
- Automated Replies — Set up rules that automatically reply to incoming tickets
- WhatsApp Catalog
- WhatsApp Chatbot
- Self-Service Widget — Let customers get their order status and tracking links without raising a ticket
- Help Articles, Contact Us Form
- Support Email, WhatsApp
- Response time — within 4 working hours
- Dedicated Account Manager
- 1:1 Personalised Onboarding Call — Includes setup support channels, WhatsApp marketing automations, auto-responders and automatic replies
Price history
Last 2 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 28, 2026 | GROWTH | New plan | — | $299 | — |
| Jul 28, 2026 | SCALE | New plan | — | $99 | — |
Other E-commerce products
No confirmed alternatives yet.