DelightChat
AutomatedOmnichannel customer support and WhatsApp marketing platform for e-commerce teams with GPT-powered AI assistant.
Active plans
3
Total changes
3
Last change
Jul 28, 2026
Price trend
no history
What we know about DelightChat’s pricing
Moderately activeChanges in 12 months
3
Cadence
Every 4 weeks
Direction
New plan recently added
Category position
Middle of the pack for E-commerce (1117 compared)
Current pricing
Startup
monthly$29/mo
$29/mo + WhatsApp charges
- Support(500 tickets/mo)
- Extra Tickets($10 per extra 100 tickets)
- Marketing(2500 contacts/mo)
- Extra Contacts($10 per extra 1000 contacts)
- Customer Support Inbox
- WhatsApp Business API
- Instagram (DMs, Comments)
- Facebook (Messenger, Comments)
- Email Inbox
- Live Chat Widget
- GPT-powered AI Assistant(Draft + Rewrite with AI)
- Unlimited Team Members(5 team members included)
- Unlimited Support Channels(3 support channels included)
- Unlimited Shopify Stores(1 Shopify store included)
- Shopify Order Data in Inbox
- Support Tickets Analytics
- WhatsApp Marketing Promotional Broadcasts
- Abandoned Cart Recovery
- Abandoned Checkout Recovery
- COD Verification
- COD to Prepaid Order Confirmation
- Fulfillment
- Collect Product Reviews
- Winback & Reorder Campaigns
- Upsell & Cross-Sell Automation
- Shopify Flow Integration
- Marketing ROI Analytics
- Free Green Tick Application
- Back in Stock Alerts(Available as a paid add-on)
- Mobile Apps (iOS & Android)
- Automated Replies(Set up rules that automatically reply to incoming tickets)
- WhatsApp Catalog
- WhatsApp Chatbot
- Self-Service Widget(Let customers get their order status and tracking links without raising a ticket)
- Help Articles, Contact Us Form
- Support Email, WhatsApp
- Response time(within 24 working hours)
- Dedicated Account Manager
- 1:1 Personalised Onboarding Call(Includes setup support channels, WhatsApp marketing automations, auto-responders and automatic replies)
SCALE
monthly$99/mo
$99/mo + WhatsApp charges
- Support(2000 tickets/mo)
- Extra Tickets($8 per extra 100 tickets)
- Marketing(10000 contacts/mo)
- Extra Contacts($5 per extra 1000 contacts)
- Customer Support Inbox
- WhatsApp Business API
- Instagram (DMs, Comments)
- Facebook (Messenger, Comments)
- Email Inbox
- Live Chat Widget
- GPT-powered AI Assistant(Draft + Rewrite with AI)
- Unlimited Team Members(20 team members included)
- Unlimited Support Channels(10 support channels included)
- Unlimited Shopify Stores(3 Shopify stores included)
- Shopify Order Data in Inbox
- Support Tickets Analytics
- WhatsApp Marketing Promotional Broadcasts
- Abandoned Cart Recovery
- Abandoned Checkout Recovery
- COD Verification
- COD to Prepaid Order Confirmation
- Fulfillment
- Collect Product Reviews
- Winback & Reorder Campaigns
- Upsell & Cross-Sell Automation
- Shopify Flow Integration
- Marketing ROI Analytics
- Free Green Tick Application
- Back in Stock Alerts(Available as a paid add-on)
- Mobile Apps (iOS & Android)
- Automated Replies(Set up rules that automatically reply to incoming tickets)
- WhatsApp Catalog
- WhatsApp Chatbot
- Self-Service Widget(Let customers get their order status and tracking links without raising a ticket)
- Help Articles, Contact Us Form
- Support Email, WhatsApp
- Response time(within 8 working hours)
- Dedicated Account Manager
- 1:1 Personalised Onboarding Call(Includes setup support channels, WhatsApp marketing automations, auto-responders and automatic replies)
GROWTH
monthly$299/mo
$299/mo + WhatsApp charges
- Support(6000 tickets/mo)
- Extra Tickets($5 per extra 100 tickets)
- Marketing(30000 contacts/mo)
- Extra Contacts($3 per extra 1000 contacts)
- Customer Support Inbox
- WhatsApp Business API
- Instagram (DMs, Comments)
- Facebook (Messenger, Comments)
- Email Inbox
- Live Chat Widget
- GPT-powered AI Assistant(Draft + Rewrite with AI)
- Unlimited Team Members(50 team members included)
- Unlimited Support Channels(25 support channels included)
- Unlimited Shopify Stores(Truly unlimited)
- Shopify Order Data in Inbox
- Support Tickets Analytics
- WhatsApp Marketing Promotional Broadcasts
- Abandoned Cart Recovery
- Abandoned Checkout Recovery
- COD Verification
- COD to Prepaid Order Confirmation
- Fulfillment
- Collect Product Reviews
- Winback & Reorder Campaigns
- Upsell & Cross-Sell Automation
- Shopify Flow Integration
- Marketing ROI Analytics
- Free Green Tick Application
- Back in Stock Alerts(Available as a paid add-on)
- Mobile Apps (iOS & Android)
- Automated Replies(Set up rules that automatically reply to incoming tickets)
- WhatsApp Catalog
- WhatsApp Chatbot
- Self-Service Widget(Let customers get their order status and tracking links without raising a ticket)
- Help Articles, Contact Us Form
- Support Email, WhatsApp
- Response time(within 4 working hours)
- Dedicated Account Manager
- 1:1 Personalised Onboarding Call(Includes setup support channels, WhatsApp marketing automations, auto-responders and automatic replies)
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 28, 2026 | GROWTH | new plan | — | $299 | — |
| Jul 28, 2026 | SCALE | new plan | — | $99 | — |
| Jun 2, 2026 | Startup | new plan | — | $29 | — |
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