
Customer satisfaction and NPS survey platform
Delighted has 5 plans: a free plan and paid plans from $19/month. We have not recorded a price change.
Delighted plans and prices
Free
$0
- Responses per month — 25
- Users — 1
- Delighted Surveys
- Delighted CX
- Unlimited Surveys
- Unlimited CX Projects
Starter
monthly$19/mo
- Responses per month — 50
- Users — 2
- Delighted Surveys — Unlimited
- Delighted CX Projects — Unlimited
- Branding customization (logo, colors)
- Survey delivery platform — Link, Email, Web, Embed, SDK, Kiosk
- Custom Email Domain
- Autopilot schedules email survey delivery
Show all 38 featuresShow fewer
- Email reminders
- Dynamic question personalization via Properties
- Additional Questions — 10
- Conditional Logic
- 30+ languages for Initial rating question localization
- Custom Translations
- 35+ Free integrations (Slack, Shopify, Zendesk)
- 6 Premium integrations (Salesforce, Segment, HubSpot)
- 7 Pre-built reports
- Trends filter for feedback segmentation
- AI-Driven Smart Trends
- Alerts for sending feedback to your team
- Email Digests
- Testimonials
- Results exports
- Number of questionnaires — Unlimited
- AI Recommended Questions Templates
- Branching logic
- Survey collaboration
- 4 Surveys free integrations (Slack, Webhooks, Google Sheets, Zapier)
- Results summaries
- Question-based visualizations
- Answer comparison
- Report builder
- Report collaboration
- Results sharing via link
- Results export
- Self-Serve Help Center
- Priority Support
- Community
Growth
monthly$39/mo
- Responses per month — 100
- Users — 3
- Delighted Surveys — Unlimited
- Delighted CX Projects — Unlimited
- Branding customization (logo, colors)
- Survey delivery platform — Link, Email, Web, Embed, SDK, Kiosk
- Custom Email Domain
- Autopilot schedules email survey delivery
Show all 38 featuresShow fewer
- Email reminders
- Dynamic question personalization via Properties
- Additional Questions — 10
- Conditional Logic
- 30+ languages for Initial rating question localization
- Custom Translations
- 35+ Free integrations (Slack, Shopify, Zendesk)
- 6 Premium integrations (Salesforce, Segment, HubSpot)
- 7 Pre-built reports
- Trends filter for feedback segmentation
- AI-Driven Smart Trends
- Alerts for sending feedback to your team
- Email Digests
- Testimonials
- Results exports
- Number of questionnaires — Unlimited
- AI Recommended Questions Templates
- Branching logic
- Survey collaboration
- 4 Surveys free integrations (Slack, Webhooks, Google Sheets, Zapier)
- Results summaries
- Question-based visualizations
- Answer comparison
- Report builder
- Report collaboration
- Results sharing via link
- Results export
- Self-Serve Help Center
- Priority Support
- Community
Advanced
monthly$149/mo
- Responses per month — 250
- Users — 5
- Delighted Surveys — Unlimited
- Delighted CX Projects — Unlimited
- Branding customization (logo, colors)
- Survey delivery platform — Link, Email, Web, Embed, SDK, Kiosk
- Custom Email Domain
- Autopilot schedules email survey delivery
Show all 38 featuresShow fewer
- Email reminders
- Dynamic question personalization via Properties
- Additional Questions — 10
- Conditional Logic
- 30+ languages for Initial rating question localization
- Custom Translations
- 35+ Free integrations (Slack, Shopify, Zendesk)
- 6 Premium integrations (Salesforce, Segment, HubSpot)
- 7 Pre-built reports
- Trends filter for feedback segmentation
- AI-Driven Smart Trends
- Alerts for sending feedback to your team
- Email Digests
- Testimonials
- Results exports
- Number of questionnaires — Unlimited
- AI Recommended Questions Templates
- Branching logic
- Survey collaboration
- 4 Surveys free integrations (Slack, Webhooks, Google Sheets, Zapier)
- Results summaries
- Question-based visualizations
- Answer comparison
- Report builder
- Report collaboration
- Results sharing via link
- Results export
- Self-Serve Help Center
- Priority Support
- Community
Premium
monthly$249/mo
- Responses per month — 500
- Users — 10
- Delighted Surveys — Unlimited
- Delighted CX Projects — Unlimited
- Branding customization (logo, colors)
- Survey delivery platform — Link, Email, Web, Embed, SDK, Kiosk
- Custom Email Domain
- Autopilot schedules email survey delivery
Show all 39 featuresShow fewer
- Email reminders
- Dynamic question personalization via Properties
- Additional Questions — 10
- Conditional Logic
- 30+ languages for Initial rating question localization
- Custom Translations
- 35+ Free integrations (Slack, Shopify, Zendesk)
- 6 Premium integrations (Salesforce, Segment, HubSpot)
- 7 Pre-built reports
- Trends filter for feedback segmentation
- AI-Driven Smart Trends
- Alerts for sending feedback to your team
- Email Digests
- Testimonials
- Results exports
- Number of questionnaires — Unlimited
- AI Recommended Questions Templates
- Branching logic
- Survey collaboration
- 4 Surveys free integrations (Slack, Webhooks, Google Sheets, Zapier)
- Results summaries
- Question-based visualizations
- Answer comparison
- Report builder
- Report collaboration
- Results sharing via link
- Results export
- Self-Serve Help Center
- Priority Support
- Community
- Custom pricing available — Contact us for more responses or users
Price history
Last 10 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|
| May 18, 2026 | Premium | New plan | — | $249 | — |
| May 18, 2026 | Advanced | New plan | — | $149 | — |
| May 18, 2026 | Growth | New plan | — | $39 | — |
| May 18, 2026 | Starter | New plan | — | $19 | — |
| May 18, 2026 | Free | New plan | — | $0 | — |
| May 18, 2026 | Premium | New plan | — | $249 | — |
| May 18, 2026 | Advanced | New plan | — | $149 | — |
| May 18, 2026 | Growth | New plan | — | $39 | — |
| May 18, 2026 | Starter | New plan | — | $19 | — |
| May 18, 2026 | Free | New plan | — | $0 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
Other Forms & Surveys products
No confirmed alternatives yet.