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Products/Customer Support/Document360

Document360

Automated

Knowledge base and documentation portal for teams and customers

Visit websitePricing page

Document360 has 3 plans: custom pricing for larger teams. We have not recorded a price change.

Document360 plans and prices

Professional

Custom
  • Internal & External Knowledge Base — true
  • Custom Web Address — true
  • Import from Word — true
  • Auto-Translate to 50+ Languages — true
  • SEO Customization — true
  • Custom CSS & JavaScript — true
  • API Documentation — true
  • Download Article as PDF — true
Show all 39 featuresShow fewer
  • Feedback Manager — true
  • 24/5 Support — true
  • Guided Setup — true
  • AI Writing Agent — true
  • AI Content & FAQ Creation — true
  • Editors (Markdown, Advanced WYSIWYG) — true
  • Articles revision history — true
  • Category management — true
  • Project — true
  • Reusable content blocks — true
  • Glossary management — true
  • Global find and replace — true
  • Tag management — true
  • Template management — true
  • Manage articles in bulk — true
  • Media dependency viewer — true
  • Review reminders — true
  • Export to PDF — true
  • Import articles — true
  • Approval and publishing workflow — false
  • SSL — true
  • SOC 2 compliance — true
  • Alert notifications — true
  • Datacenter location — true
  • Backup & Restore — false
  • Custom email domain — false
  • Contextual help mapping — false
  • Embedded Help Centre — false
  • Custom Workflow Builder — false
  • SSO — false
  • SCIM — false

Business

Custom
  • Everything in Professional — true
  • Custom Workflow Builder — true
  • Embedded Help Centre — true
  • Import from PDF — true
  • Support Ticket Deflector — true
  • Pro Analytics Dashboard — true
  • Integrate with 30+ Tools — true
  • API Support — true
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  • Custom Fields — true
  • Dedicated Account Manager — true
  • AI Search & Answer (Eddy AI) — true
  • MCP Server — true
  • Approval and publishing workflow — true
  • Backup & Restore — true
  • Contextual help mapping — true
  • Custom email domain — false
  • SSO — false
  • SCIM — false
  • Interactive Decision Tree — false
  • Testing Environment — false
  • Security Audit Trail — false

Enterprise

Custom
  • Everything in Business — true
  • Single Sign-ON (SSO) — true
  • SCIM — true
  • Interactive Decision Tree — true
  • Testing Environment — true
  • Security Audit Trail — true
  • Dedicated Design Expert — true
  • 24/5 Priority support — true
Show all 12 featuresShow fewer
  • Auto-Generate Glossaries (Eddy AI) — true
  • Duplicate Content Detection (Eddy AI) — true
  • Custom email domain — true
  • Yearly plan only — true

Price history

Last 0 recorded changes

No price changes recorded yet.

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