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Products/Customer Support/Document360

Document360

Automated

Knowledge base and documentation portal for teams and customers

Visit websitePricing page

Active plans

3

Total changes

3

Last change

May 18, 2026

Price trend

no history

What we know about Document360’s pricing

Moderately active

Changes in 12 months

3

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

—

Not enough peers tracked yet

Current pricing

Professional

custom
Custom
  • Internal & External Knowledge Base(true)
  • Custom Web Address(true)
  • Import from Word(true)
  • Auto-Translate to 50+ Languages(true)
  • SEO Customization(true)
  • Custom CSS & JavaScript(true)
  • API Documentation(true)
  • Download Article as PDF(true)
  • Feedback Manager(true)
  • 24/5 Support(true)
  • Guided Setup(true)
  • AI Writing Agent(true)
  • AI Content & FAQ Creation(true)
  • Editors (Markdown, Advanced WYSIWYG)(true)
  • Articles revision history(true)
  • Category management(true)
  • Project(true)
  • Reusable content blocks(true)
  • Glossary management(true)
  • Global find and replace(true)
  • Tag management(true)
  • Template management(true)
  • Manage articles in bulk(true)
  • Media dependency viewer(true)
  • Review reminders(true)
  • Export to PDF(true)
  • Import articles(true)
  • Approval and publishing workflow(false)
  • SSL(true)
  • SOC 2 compliance(true)
  • Alert notifications(true)
  • Datacenter location(true)
  • Backup & Restore(false)
  • Custom email domain(false)
  • Contextual help mapping(false)
  • Embedded Help Centre(false)
  • Custom Workflow Builder(false)
  • SSO(false)
  • SCIM(false)

Business

custom
Custom
  • Everything in Professional(true)
  • Custom Workflow Builder(true)
  • Embedded Help Centre(true)
  • Import from PDF(true)
  • Support Ticket Deflector(true)
  • Pro Analytics Dashboard(true)
  • Integrate with 30+ Tools(true)
  • API Support(true)
  • Custom Fields(true)
  • Dedicated Account Manager(true)
  • AI Search & Answer (Eddy AI)(true)
  • MCP Server(true)
  • Approval and publishing workflow(true)
  • Backup & Restore(true)
  • Contextual help mapping(true)
  • Custom email domain(false)
  • SSO(false)
  • SCIM(false)
  • Interactive Decision Tree(false)
  • Testing Environment(false)
  • Security Audit Trail(false)

Enterprise

yearly
Custom
  • Everything in Business(true)
  • Single Sign-ON (SSO)(true)
  • SCIM(true)
  • Interactive Decision Tree(true)
  • Testing Environment(true)
  • Security Audit Trail(true)
  • Dedicated Design Expert(true)
  • 24/5 Priority support(true)
  • Auto-Generate Glossaries (Eddy AI)(true)
  • Duplicate Content Detection (Eddy AI)(true)
  • Custom email domain(true)
  • Yearly plan only(true)

Price history

Last 3 changes

DatePlanChangeOldNewΔ%
May 18, 2026Enterprisenew plan———
May 18, 2026Businessnew plan———
May 18, 2026Professionalnew plan———

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