eDesk
AutomatedAI-powered eCommerce customer support platform with centralized multi-channel inbox, automation, and AI agent for online retailers.
Active plans
4
Total changes
4
Last change
Jun 4, 2026
Price trend
no history
What we know about eDesk’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for E-commerce (1117 compared)
Current pricing
Essential
yearly$39/yr
$39/agent/mo
- yearly$39/yr($39/agent/mo)
- monthly$39/mo($39/mo)
- AI Agent
- 1 online store / marketplace
- Centralized support workspace
- Social messaging
- Live Chat
- Rule-based automations
Growth
yearly$89/yr
$89/agent/mo
- yearly$89/yr($89/agent/mo)
- monthly$89/mo($89/mo)
- Everything in Essential
- 5 Online Stores/Marketplaces
- Performance Reporting
- CSAT Surveys
- AI Agent ($0.99/automated resolution)
Professional
yearly$119/yr
$119/agent/mo
- yearly$119/yr($119/agent/mo)
- monthly$119/mo($119/mo)
- Everything in Growth
- 10 Online Stores/Marketplaces
- Assisted Onboarding & Training
- 2 Free Read-only Users
- AI Agent ($0.99/automated resolution)
Enterprise
customCustom
- Unlimited Channels
- Dedicated Account Manager
- Multi-brand Workflows
- Custom API & Integrations
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 4, 2026 | Enterprise | new plan | — | — | — |
| Jun 4, 2026 | Professional | new plan | — | $119 | — |
| Jun 4, 2026 | Growth | new plan | — | $89 | — |
| Jun 4, 2026 | Essential | new plan | — | $39 | — |
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