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Products/AI & ML/EvaluAgent

EvaluAgent

Automated

AI-powered quality assurance and conversation intelligence platform for contact centre teams and AI agents.

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EvaluAgent has 2 plans: paid plans from $35/month. We have not recorded a price change.

EvaluAgent plans and prices

AutoQM & Improvement

monthly
$35/mo

from $35/user/mo

  • Voice transcription & multi-language support
  • Build custom scorecards
  • Automated QA scoring on 100% of conversations
  • Coaching workflows & performance dashboards
  • evaluagent Context Engine™
  • SSO, MFA & role-based access control
  • Dedicated CSM & onboarding

AutoQM + Conversation Intelligence

monthly
$65/mo

from $65/user/mo

  • Everything in AutoQM, plus
  • Automated Reason For Contact & Intent
  • Spotlight and Summarisation
  • Insight topics & theme detection
  • Sentiment analytics & trend tracking
  • Predictive Voice of the Customer Metrics (xNPS, xResolution, xCSAT etc.)
  • xVulnerability
  • Build your own Topics

Price history

Last 0 recorded changes

No price changes recorded yet.

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