Five9
AutomatedCloud contact center platform for inbound and outbound calling
Five9 has 5 plans: paid plans from $119/month and custom pricing for larger teams. We have not recorded a price change.
Five9 plans and prices
Digital
monthly$119/mo
$119 Monthly/Seat USD
- Voice
- Chat
- SMS/MMS
- Social Messaging
- AI Summaries
- Live Transcription
- AI Insights
Show all 22 featuresShow fewer
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM Adapter
- UC Adapter
- QM
- WFM
- Analytics
- Workflow Automation
- 24/7 World-Class Support
Core
monthly$159/mo
$159 Monthly/Seat USD
- Voice
- Chat
- SMS/MMS
- Social Messaging
- AI Summaries
- Live Transcription
- AI Insights
Show all 22 featuresShow fewer
- AI Agent Assist
- AI Knowledge
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM Adapter
- UC Adapter
- QM
- WFM
- Analytics
- Workflow Automation
- 24/7 World-Class Support
Plus
Custom
- Voice
- Chat
- SMS/MMS
- Social Messaging
- AI Summaries
- Live Transcription
- AI Insights
Show all 23 featuresShow fewer
- AI Agent Assist
- AI Knowledge
- Advanced AI
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM Adapter
- UC Adapter
- QM
- WFM
- Analytics
- Workflow Automation
- 24/7 World-Class Support
Pro
Custom
- Voice
- Chat
- SMS/MMS
- Social Messaging
- AI Summaries
- Live Transcription
- AI Insights
Show all 24 featuresShow fewer
- AI Agent Assist
- AI Knowledge
- AI Essentials
- Workforce Engagement Management
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM Adapter
- UC Adapter
- QM
- WFM
- Analytics
- Workflow Automation
- 24/7 World-Class Support
Enterprise
Custom
- Voice
- Chat
- SMS/MMS
- Social Messaging
- AI Summaries
- Live Transcription
- AI Insights
Show all 24 featuresShow fewer
- AI Agent Assist
- AI Knowledge
- Advanced AI
- Workforce Engagement Management
- Blended Inbound/Outbound
- Agent Desktop
- Geo Redundancy
- Recording
- Dialer
- CRM Adapter
- UC Adapter
- QM
- WFM
- Analytics
- Workflow Automation
- 24/7 World-Class Support
Price history
Last 10 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| May 18, 2026 | Enterprise | New plan | — | — | — |
| May 18, 2026 | Pro | New plan | — | — | — |
| May 18, 2026 | Plus | New plan | — | — | — |
| May 18, 2026 | Core | New plan | — | $159 | — |
| May 18, 2026 | Digital | New plan | — | $119 | — |
| May 18, 2026 | Enterprise | New plan | — | — | — |
| May 18, 2026 | Pro | New plan | — | — | — |
| May 18, 2026 | Plus | New plan | — | — | — |
| May 18, 2026 | Core | New plan | — | $159 | — |
| May 18, 2026 | Digital | New plan | — | $119 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
Other Customer Support products
No confirmed alternatives yet.