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Products/Customer Support/Five9

Five9

Automated

Cloud contact center platform for inbound and outbound calling

Visit websitePricing page

Active plans

5

Total changes

11

Last change

May 18, 2026

Price trend

no history

What we know about Five9’s pricing

Volatile

Changes in 12 months

22

37 all-time

Cadence

Every 5 weeks

Direction

New plan recently added

Category position

Pricier than 75% of Customer Support tools (351 compared)

Current pricing

Digital

monthly
$119/mo

$119 Monthly/Seat USD

  • Voice
  • Chat
  • Email
  • SMS/MMS
  • Social Messaging
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM Adapter
  • UC Adapter
  • QM
  • WFM
  • Analytics
  • Workflow Automation
  • 24/7 World-Class Support

Core

monthly
$159/mo

$159 Monthly/Seat USD

  • Voice
  • Chat
  • Email
  • SMS/MMS
  • Social Messaging
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM Adapter
  • UC Adapter
  • QM
  • WFM
  • Analytics
  • Workflow Automation
  • 24/7 World-Class Support

Plus

custom
Custom
  • Voice
  • Chat
  • Email
  • SMS/MMS
  • Social Messaging
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Advanced AI
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM Adapter
  • UC Adapter
  • QM
  • WFM
  • Analytics
  • Workflow Automation
  • 24/7 World-Class Support

Pro

custom
Custom
  • Voice
  • Chat
  • Email
  • SMS/MMS
  • Social Messaging
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • AI Essentials
  • Workforce Engagement Management
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM Adapter
  • UC Adapter
  • QM
  • WFM
  • Analytics
  • Workflow Automation
  • 24/7 World-Class Support

Enterprise

custom
Custom
  • Voice
  • Chat
  • Email
  • SMS/MMS
  • Social Messaging
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Advanced AI
  • Workforce Engagement Management
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM Adapter
  • UC Adapter
  • QM
  • WFM
  • Analytics
  • Workflow Automation
  • 24/7 World-Class Support

Price history

Last 11 changes

DatePlanChangeOldNewΔ%
May 18, 2026Enterprisenew plan———
May 18, 2026Pronew plan———
May 18, 2026Plusnew plan———
May 18, 2026Corenew plan—$159—
May 18, 2026Digitalnew plan—$119—
May 18, 2026Enterprisenew plan———
May 18, 2026Pronew plan———
May 18, 2026Plusnew plan———
May 18, 2026Corenew plan—$159—
May 18, 2026Digitalnew plan—$119—

Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.

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