Freshcaller
AutomatedCloud call center software by Freshworks for customer support with per-agent pricing plus pay-per-minute call rates.
Active plans
4
Total changes
4
Last change
Jun 11, 2026
Price trend
no history
What we know about Freshcaller’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Pricier than 79% of Customer Support tools (351 compared)
Current pricing
Free
monthlyFree
- Per-minute call rates apply
- Buy Local Numbers
- Buy Toll-free Numbers
- Inbound Caller ID
- Desktop Notifications
- Call Notes
- Custom Greetings
- Call Metrics
Growth
yearly$180/yr
$15/agent/mo (billed annually) + pay/min
- yearly$180/yr($15/agent/mo (billed annually) + pay/min)
- monthly$15/mo($15/agent/month + pay/min, billed annually)
- Up to 2,000 minutes/month included
- Number Porting
- Basic Call Queues
- Wait Queues
- Voicemail
- Warm Transfer
- Call Recording
- Pre-built Reports
- Parallel Calling
Pro
yearly$468/yr
$39/agent/mo (billed annually) + pay/min
- yearly$468/yr($39/agent/mo (billed annually) + pay/min)
- monthly$39/mo($39/agent/month + pay/min, billed annually)
- Up to 3,000 minutes/month included
- Holiday Routing
- IVR (Phone Trees)
- Call Barging
- Call Monitoring
- Queue Callback (Virtual Hold)
- Custom Reports
- Call Conferencing
- SIP Connections
Enterprise
yearly$828/yr
$69/agent/mo (billed annually) + pay/min
- yearly$828/yr($69/agent/mo (billed annually) + pay/min)
- monthly$69/mo($69/agent/month + pay/min, billed annually)
- 5000 incoming minutes/month included
- Speech enabled IVR
- Call center agent statuses
- Abandoned call metrics
- Service level monitoring
- Available add-ons(Day passes at $12/pass)
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 11, 2026 | Enterprise | new plan | — | $69 | — |
| Jun 11, 2026 | Pro | new plan | — | $39 | — |
| Jun 11, 2026 | Growth | new plan | — | $15 | — |
| Jun 11, 2026 | Free | new plan | — | $0 | — |
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