Freshchat
AutomatedOmnichannel customer messaging platform by Freshworks with live chat, AI agent, and unified inbox for customer support.
Freshchat has 4 plans: a free plan and paid plans from $19/year. We have not recorded a price change.
Freshchat plans and prices
Free
$0
- Best suits teams that want — Chat widget on web & mobile apps
- Best suits teams that want — Shared inbox
- Best suits teams that want — Connect email
- Best suits teams that want — Roles & permissions
Growth
yearly$19/yr
- monthly$19/mo($19 /agent/month, billed annually)
- yearly$228/yr($19/agent/mo (billed annually))
- Freddy AI Agent — $49 per 100 sessions
- Social media messengers
- Text messaging
- Reporting & dashboards
- Day passes — $2/pass
- Connector app tasks — $80/5000 tasks
Pro
yearly$49/yr
- monthly$49/mo($49 /agent/month, billed annually)
- yearly$588/yr($49/agent/mo (billed annually))
- Multilingual conversations
- Custom dashboards & reporting
- Intelligent routing
- Multiple SLA policies
- Agent availability dashboard
- Day passes — $7/pass
- Connector app tasks — $80/5000 tasks
Enterprise
yearly$79/yr
- monthly$79/mo($79 /agent/month, billed annually)
- yearly$948/yr($79/agent/mo (billed annually))
- Skill-based routing
- Audit logs
- JWT authentication
- Allowed domains & IP whitelisting
- Day passes — $12/pass
- Connector app tasks — $80/5000 tasks
Price history
Last 0 recorded changes
No price changes recorded yet.
Other Customer Support products
No confirmed alternatives yet.