Freshchat
AutomatedOmnichannel customer messaging platform by Freshworks with live chat, AI agent, and unified inbox for customer support.
Active plans
4
Total changes
8
Last change
Jun 1, 2026
Price trend
no history
What we know about Freshchat’s pricing
VolatileChanges in 12 months
8
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Cheaper than 78% of Customer Support tools (351 compared)
Current pricing
Free
monthlyFree
- Best suits teams that want(Chat widget on web & mobile apps)
- Best suits teams that want(Shared inbox)
- Best suits teams that want(Connect email)
- Best suits teams that want(Roles & permissions)
Growth
yearly$19/yr
- monthly$19/mo($19/agent/month, billed annually)
- yearly$228/yr($19/agent/mo (billed annually))
- Freddy AI Agent($49 per 100 sessions)
- Social media messengers
- Text messaging
- Reporting & dashboards
- Day passes($2/pass)
- Connector app tasks($80/5000 tasks)
Pro
yearly$49/yr
- monthly$49/mo($49/agent/month, billed annually)
- yearly$588/yr($49/agent/mo (billed annually))
- Multilingual conversations
- Custom dashboards & reporting
- Intelligent routing
- Multiple SLA policies
- Agent availability dashboard
- Day passes($7/pass)
- Connector app tasks($80/5000 tasks)
Enterprise
yearly$79/yr
- monthly$79/mo($79/agent/month, billed annually)
- yearly$948/yr($79/agent/mo (billed annually))
- Skill-based routing
- Audit logs
- JWT authentication
- Allowed domains & IP whitelisting
- Day passes($12/pass)
- Connector app tasks($80/5000 tasks)
Price history
Last 8 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 1, 2026 | Enterprise | new plan | — | $79 | — |
| Jun 1, 2026 | Pro | new plan | — | $49 | — |
| Jun 1, 2026 | Growth | new plan | — | $19 | — |
| Jun 1, 2026 | Free | new plan | — | $0 | — |
| Jun 1, 2026 | Enterprise | new plan | — | $79 | — |
| Jun 1, 2026 | Pro | new plan | — | $49 | — |
| Jun 1, 2026 | Growth | new plan | — | $19 | — |
| Jun 1, 2026 | Free | new plan | — | $0 | — |
Similar to Freshchat.
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