Freshdesk

$55/agent/month, billed annually

• monthly$55/mo($55/agent/month)
• overage$49(First 500 sessions included. $49 per 100 sessions)

• Everything in Growth(true)
• Customized support portals(true)
• Custom objects(true)
• Advanced ticketing(true)
• Custom reporting(true)
• Routing mechanisms(true)
• Collaborators(5,000 included)
• Freddy AI Agent (sessions)(500 included)
• Freddy AI Copilot(add-on)
• Freddy AI Insights(true)

$89/agent/month, billed annually

• monthly$89/mo($89/agent/month)
• overage$49(First 500 sessions included. $49 per 100 sessions)

• Everything in Pro(true)
• Audit logs(true)
• Approval workflows(true)
• Skills-based assignments(true)
• Additional security features(true)
• Collaborators(5,000 included)
• Freddy AI Agent (sessions)(500 included)
• Freddy AI Copilot(add-on)
• Freddy AI Insights(true)