Freshdesk
Under review· 1Customer support ticketing software with Freddy AI Agent for automated customer service and AI Copilot for agent assistance.
Freshdesk has 3 plans: paid plans from $228/year. We last read its pricing page on 16 October 2026. We have not recorded a price change.
Freshdesk plans and prices
Growth
yearly$228/yr
$19/agent/mo
- yearly$228/yr($19/agent/mo)
- monthly$23/mo($23/agent/mo)
- monthly$19/mo($19/agent/month, billed annually)
- Freddy AI Agent — first 500 sessions included
- Ticketing & shared inbox
- Customer portal & knowledge base
- Out-of-the-box analytics & reporting
- Threads & tasks
- Roles & permissions
Pro
yearly$660/yr
$55/agent/mo
- yearly$660/yr($55/agent/mo)
- monthly$63/mo($63/agent/mo)
- monthly$55/mo($55/agent/month, billed annually)
- Freddy AI Agent — first 500 sessions included
- Multilingual helpdesk
- Custom dashboards & reporting
- Intelligent routing
- Multiple SLA policies
- External collaborators
Enterprise
yearly$1,068/yr
$89/agent/mo
- yearly$1,068/yr($89/agent/mo)
- monthly$95/mo($95/agent/mo)
- monthly$89/mo($89/agent/month, billed annually)
- Freddy AI Agent — first 500 sessions included
- Freddy AI Insights
- Skill-based routing
- Sandbox
- Audit logs
- Allowed domains & IP whitelisting
Price history
Last 0 recorded changes
No price changes recorded yet.
Other Customer Support products
No confirmed alternatives yet.