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Front

Automated

Customer experience platform combining shared inbox, ticketing, AI automation, and omnichannel support for customer service teams.

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Active plans

3

Total changes

3

Last change

Jun 4, 2026

Price trend

no history

What we know about Front’s pricing

Moderately active

Changes in 12 months

3

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Middle of the pack for Customer Support (351 compared)

Current pricing

Starter

monthly
$25/mo

$25/seat/mo

  • yearly$25/yr($25/seat/mo)
  • Shared inbox & ticketing
  • AI Topics
  • Automation rules(Up to 10)
  • Basic analytics
  • Knowledge base(Public)
  • Max seats(10)

Professional

monthly
$65/mo

$65/seat/mo

  • yearly$65/yr($65/seat/mo)
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces
  • SSO, and SCIM
  • AI add-ons available

Enterprise

monthly
$105/mo

$105/seat/mo

  • yearly$105/yr($105/seat/mo)
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included

Price history

Last 3 changes

DatePlanChangeOldNewΔ%
Jun 4, 2026Enterprisenew plan—$105—
Jun 4, 2026Professionalnew plan—$65—
Jun 4, 2026Starternew plan—$25—

Similar to Front.

No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.

Keeping

From $14/user/mo

Keeping is a shared inbox and customer support tool built inside Gmail, enabling teams to manage support tickets without leaving their email.

Desku

From $39/mo

Customer support helpdesk platform with AI chatbots, shared inboxes, live chat, and automation for teams of all sizes.

DoneDone

From $45/mo

DoneDone is a project management and customer support inbox tool combining task tracking with shared mailbox features for small teams.

HubDesk

From $20/mo

A help desk tool that turns GitHub issues into a shared email inbox for support tickets.

SupportBee

From $20/user/mo

SupportBee is a customer support ticketing system with shared inboxes, knowledge base, and collaboration tools for small to large teams.

Minimal AI

From €489/month (up to 1,000 billable tickets)

AI customer support automation that handles tickets in your existing ticketing system, priced by billable ticket volume.

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