Gorgias
AutomatedE-commerce customer support helpdesk with Shopify integration
Gorgias has 5 plans: paid plans from $10/month and custom pricing for larger teams. The last price change we recorded was on 4 August 2026.
Gorgias plans and prices
Starter
monthly$10/mo
- yearly$10/yr($10/mo)
- Helpdesk tickets per month — 50
- Overage cost per ticket — $0.40
- AI Agent automated interactions — 0
- AI Agent cost per resolved conversation — $1.00
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
Show all 13 featuresShow fewer
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Team management
- Google / Microsoft SSO
Basic
monthly$60/mo
- yearly$720/yr($60/mo billed annually ($720/yr))
- Helpdesk tickets per month — 300
- Overage cost per 100 tickets — $40
- AI Agent automated interactions — 60
- AI Agent cost per resolved conversation — $0.90
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
Show all 13 featuresShow fewer
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Team management
- Google / Microsoft SSO
Pro
monthly$300/mo
- yearly$250/yr($840/mo billed yearly (up to 16% off))
- Helpdesk tickets per month — 2,000
- Overage cost per 100 tickets — $36
- AI Agent automated interactions — 600
- AI Agent cost per resolved conversation — $0.90
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
Show all 14 featuresShow fewer
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Revenue statistics
- Team management
- Google / Microsoft SSO
Advanced
monthly$750/mo
- yearly$625/yr($3,000/mo billed yearly (up to 16% off))
- Helpdesk tickets per month — 5,000
- Overage cost per 100 tickets — $36
- AI Agent automated interactions — 2,500
- AI Agent cost per resolved conversation — $0.90
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email w/ dedicated email server, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
Show all 14 featuresShow fewer
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
- Live monitoring
- Support performance
- Revenue statistics
- Team management
- Google / Microsoft SSO
Enterprise
Custom
- Helpdesk tickets per month — 5,000+
- Overage cost per 100 tickets — $32
- AI Agent cost per resolved conversation — $0.90
- Help center with unlimited articles
- Macros, Rules, Views, Assignment, Routing, Satisfaction survey
- Omnichannel: Email w/ dedicated email server, Live chat, Facebook, Instagram, TikTok, WhatsApp
- SMS & Voice (add-ons)
- Klaviyo, Recharge, Loop Returns, Yotpo, 150+ integrations
Show all 13 featuresShow fewer
- Live monitoring
- Support performance
- Revenue statistics
- Team management
- Google / Microsoft SSO
Price history
Last 10 recorded changes
$50.00→$60.00(+20.0%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Basic | Increase | $50 | $60 | +20.0% |
| Jul 20, 2026 | Starter | Reclassified | $10 | $40 | — |
| Jul 20, 2026 | Basic | Reclassified | $50 | $90 | — |
| Jul 20, 2026 | Pro | Reclassified | $300 | $550 | — |
| Jul 20, 2026 | Advanced | Reclassified | $750 | $1,430 | — |
| May 18, 2026 | Enterprise | New plan | — | — | — |
| May 18, 2026 | Advanced | New plan | — | $750 | — |
| May 18, 2026 | Pro | New plan | — | $300 | — |
| May 18, 2026 | Basic | New plan | — | $50 | — |
| May 18, 2026 | Starter | New plan | — | $10 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
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