Helply (formerly Groove)
AutomatedAI-first customer support platform with outcome-based pricing and a free support platform included.
Active plans
1
Total changes
4
Last change
Jul 29, 2026
Price trend
no history
What we know about Helply (formerly Groove)’s pricing
VolatileChanges in 12 months
7
Cadence
Every 8 days
Direction
Plan recently removed
Category position
Pricier than 83% of Customer Support tools (351 compared)
Current pricing
Helply
monthly$250/mo
$1/ticket with a minimum of 250 tickets/month
- yearly$3,000/yr($3,000/year (minimum 250 tickets/month))
- Unlimited agents
- Unlimited seats
- AI included on every ticket
- Shared inbox
- Email, chat, and messaging
- AI triage
- AI replies
- AI actions
- Workflow automation
- Smart escalations
- Knowledge base
- Analytics
- API access
- Onboarding
- Premium support
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 29, 2026 | Helply | new plan | — | $250 | — |
| Jun 10, 2026 | Enterprise | new plan | — | — | — |
| Jun 10, 2026 | AI-First Support | new plan | — | $0.5 | — |
| Jun 10, 2026 | Fully Featured Support Platform | new plan | — | $0 | — |
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