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Groove (Helply)

Automated

AI-First Customer Support Platform with Outcome-Based Pricing

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Active plans

3

Total changes

6

Last change

May 27, 2026

Price trend

no history

What we know about Groove (Helply)’s pricing

Moderately active

Changes in 12 months

6

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Cheaper than 99% of Customer Support tools (351 compared)

Current pricing

Support Platform

monthly
Free
  • Unlimited Seats
  • Shared Inbox & Ticketing
  • Email & Live Chat
  • Knowledge Base
  • Standard Reporting

AI-First Support

usage based
$0.5

$0.50/outcome

  • AI Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Support Platform Included

Enterprise

custom
Custom
  • Custom Outcome Bundles
  • SSO / SAML & SCIM
  • Custom DPA & Data Residency
  • Uptime SLA
  • Dedicated Success Manager

Price history

Last 6 changes

DatePlanChangeOldNewΔ%
May 27, 2026Enterprisenew plan———
May 27, 2026AI-First Supportnew plan—$0.5—
May 27, 2026Support Platformnew plan—$0—
May 27, 2026Enterprisenew plan———
May 27, 2026AI-First Supportnew plan—$0.5—
May 27, 2026Support Platformnew plan—$0—

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