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Helpmonks

Under review· 1

All-in-one team collaboration platform combining shared inboxes, email marketing, live chat, and knowledge base with flat-rate pricing.

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Active plans

5

Total changes

7

Last change

Jul 28, 2026

Price trend

no history

What we know about Helpmonks’s pricing

Volatile

Changes in 12 months

9

Cadence

Every 7 days

Direction

Plan recently removed

Category position

Middle of the pack for Customer Support (351 compared)

Current pricing

Enterprise

custom
Custom
  • Unlimited Everything
  • Dedicated Infrastructure
  • Custom Server Location
  • On-premise Option
  • HIPAA-compliant
  • 24/7/365 Support
  • Dedicated Account Manager

Team

monthly
$49/mo

$49/month

  • Shared inboxes(3)
  • Unlimited users
  • Unlimited conversations
  • Unlimited stored contacts
  • Live-chat sites(1)
  • Knowledge-base sites(1)
  • Recipients per campaign(2,500)
  • Active automated sequences(10)
  • AI-assisted conversations per month(250)
  • Outlook/Microsoft 365 via OAuth
  • Marketing campaigns with your SMTP server
  • Mobile, desktop, and TUI apps
  • MCP server, CLI, and API
  • Standard reports, workflows, and email support

Business

monthly
$99/mo

$99/month

  • Shared inboxes(10)
  • Unlimited users
  • Unlimited conversations
  • Unlimited stored contacts
  • Live-chat sites(5)
  • Knowledge-base sites(5)
  • Recipients per campaign(10,000)
  • Active automated sequences(50)
  • AI-assisted conversations per month(1,000)
  • Outlook/Microsoft 365 via OAuth
  • Marketing campaigns with your SMTP server
  • Mobile, desktop, and TUI apps
  • MCP server, CLI, and API
  • Advanced workflows and reports
  • Priority email support

Business+

monthly
$249/mo

$249/month

  • Shared inboxes(40)
  • Unlimited users
  • Unlimited conversations
  • Unlimited stored contacts
  • Live-chat sites(15)
  • Knowledge-base sites(15)
  • Recipients per campaign(50,000)
  • Active automated sequences(250)
  • AI-assisted conversations per month(5,000)
  • Outlook/Microsoft 365 via OAuth
  • Marketing campaigns with your SMTP server
  • Mobile, desktop, and TUI apps
  • MCP server, CLI, and API
  • SSO, SAML, OAuth, SLA, and audit log
  • Advanced permissions
  • Helpmonks-managed marketing SMTP
  • Priority onboarding and support

Scale

monthly
$499/mo

$499/month

  • Shared inboxes(500)
  • Unlimited users
  • Unlimited conversations
  • Unlimited stored contacts
  • Live-chat sites(50)
  • Knowledge-base sites(50)
  • Recipients per campaign(250,000)
  • Active automated sequences(1,000)
  • AI-assisted conversations per month(20,000)
  • Outlook/Microsoft 365 via OAuth
  • Marketing campaigns with your SMTP server
  • Mobile, desktop, and TUI apps
  • MCP server, CLI, and API
  • White-label options and custom domains
  • Higher API limits
  • Migration assistance
  • Dedicated support channel

Price history

Last 7 changes

DatePlanChangeOldNewΔ%
Jul 28, 2026Scalenew plan—$499—
Jul 28, 2026Business+new plan—$249—
Jul 28, 2026Businessnew plan—$99—
Jul 28, 2026Teamnew plan—$49—
Jun 4, 2026Enterprisenew plan———
Jun 4, 2026Go Furthernew plan—$499—
Jun 4, 2026Blissnew plan—$99—

Similar to Helpmonks.

No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.

Gist

From $99/month

An all-in-one customer communication platform combining live chat, email marketing, help desk, and automation in one tool.

GrooveHQ (Helply)

From $1/ticket with a minimum of 250 tickets/month

AI-first support platform with outcome-based pricing and a free shared inbox, email, live chat, and knowledge base.

Helpwise

From $12/user/mo billed annually

Shared inbox and customer service platform for managing email, live chat, WhatsApp, SMS, and social channels.

Desku

From $39/mo

Customer support helpdesk platform with AI chatbots, shared inboxes, live chat, and automation for teams of all sizes.

GrooveHQ

From $1/ticket with a minimum of 250 tickets/month

Customer support platform with shared inbox, live chat, knowledge base, and AI-powered agent for small and growing businesses.

Help Scout

From $0.75/resolution

Customer support platform with shared inbox, live chat, knowledge base, and AI-powered workflows for growing teams.

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