Active plans
3
Total changes
3
Last change
Jun 6, 2026
Price trend
no history
What we know about HelpShelf’s pricing
Moderately activeChanges in 12 months
3
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for Customer Support (351 compared)
Current pricing
Free
monthlyFree
- AI searches(500/month)
- AI chats(100/month)
- Agents(1)
- Cited answers
- Visitor-confirmed human handoff
- Support + sales widget & help center
- Content items(100)
- Email support
Pro
monthly$49/mo
$49/mo
- AI searches(10,000/month)
- AI chats(2,000/month)
- Agents(3)
- Cited answers
- Visitor-confirmed human handoffs
- Readable by ChatGPT & other AIs
- Remove HelpShelf branding
- Full widget customization
- Email support
Scale
monthly$149/mo
$149/mo
- Unlimited agents
- Unlimited content
- 100,000 AI searches/month
- 20,000 AI chat messages/month
- Unlimited team members
- API access
- Priority support (24h)
- Analytics export
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 6, 2026 | Scale | new plan | — | $149 | — |
| Jun 6, 2026 | Pro | new plan | — | $49 | — |
| Jun 6, 2026 | Free | new plan | — | $0 | — |
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