Helpwise
AutomatedShared inbox and customer service platform for managing email, live chat, WhatsApp, SMS, and social channels.
Active plans
3
Total changes
3
Last change
Jun 5, 2026
Price trend
no history
What we know about Helpwise’s pricing
Moderately activeChanges in 12 months
3
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Pricier than 76% of Customer Support tools (351 compared)
Current pricing
Standard
monthly$144/mo
Billed annually
- yearly$144/yr($12/user/mo billed annually)
- monthly$15/mo($15/user/mo)
- Minimum 2, Maximum 10 users
- 3 Shared Inboxes
- 15 Saved Replies
- Help Center / Knowledge Base
- Email, Live Chat and Facebook
- Standard Analytics
- Collaboration Features
Premium
monthly$276/mo
Billed annually
- yearly$276/yr($23/user/mo billed annually)
- monthly$29/mo($29/user/mo)
- All Standard Features
- 10 Shared Inboxes
- Unlimited Saved Replies
- 25 Automation Rules
- All channels (Email, Live Chat, WhatsApp, SMS, Calling, Facebook, Instagram)
- Chatbot, Calling and WhatsApp
- Advanced Analytics
- All Integrations
- CSAT
- AI Assist and Summarize
Advanced
monthly$468/mo
Billed annually
- monthly$49/mo($49/user/mo)
- yearly$468/yr($39/user/mo billed annually)
- All Premium Features
- Minimum 3 users
- 30 Shared Inboxes
- Advanced Assignment
- Unlimited Automation Rules
- SLA Rules
- Free chatbot and calling
- AI Auto Prioritization
- Custom Views
- Priority support
- Single sign-on (SSO)
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 5, 2026 | Advanced | new plan | — | $39 | — |
| Jun 5, 2026 | Premium | new plan | — | $23 | — |
| Jun 5, 2026 | Standard | new plan | — | $12 | — |
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