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Products/Hospitality & Events/HiJiffy

HiJiffy

Automated

AI-powered hospitality communication platform for hotels to automate guest queries, bookings, and the full guest journey across messaging channels.

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Active plans

4

Total changes

11

Last change

Jun 1, 2026

Price trend

no history

What we know about HiJiffy’s pricing

Volatile

Changes in 12 months

16

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Pricier than 72% of Hospitality & Events tools (612 compared)

Current pricing

Basic

monthly
$109/mo

from $109/mo

  • Provide answers to FAQs 24/7
  • Automate +85% of common guest queries
  • Limited to 25 Standard FAQs topics
  • 3 languages supported
  • Booking flow with direct link to booking engine
  • Personalise webchat widget
  • Core Console features
  • Filter, Order and Assign Conversations
  • Add notes to conversations
  • Basic Reporting & Dashboards
  • Basic Customer Support
  • Access to Help center
  • Support by Chat and Email
  • Channels: Website

Pro

monthly
$179/mo

from $179/mo

  • Allow guests to book at any time with the guidance of a virtual agent
  • Generative AI Chatbot
  • Unlimited topics for chatbot knowledge
  • 132 languages supported
  • Integration with Booking Engine and CRM
  • Sentiment Analysis & Prioritization
  • Self-learning capabilities
  • Smart Property Identification System
  • Custom Tone of Voice & Visual Webchat pop-up campaigns
  • Voice & Text Omnichannel Inbox
  • Translation of Inbox Conversations
  • Canned Responses for Agents
  • Contact Details Pages
  • Customer Satisfaction (CSAT) score
  • Advanced Reporting & Dashboards
  • Unlimited Service
  • Unlimited agents
  • Unlimited messages
  • Multiple Properties
  • Dedicated Support
  • Personalized training session
  • Account Manager
  • Channels: Website, Social Media + Messaging apps + Email

Premium

monthly
$359/mo

from $359/mo

  • Digitalise the entire guest journey with powerful automation
  • AI Digital Concierge
  • Integration with PMS and/or CRM
  • Fallback from WhatsApp to SMS (US-numbers only)
  • Unlimited interactions
  • Automated WhatsApp Campaigns – 4 campaigns included per reservation
  • Welcome message
  • Digital check-in
  • Loyalty Program Promotion
  • Upsell and cross-sell campaigns
  • Satisfaction surveys
  • Check-out campaigns
  • Guest reviews campaigns
  • Thank you message
  • Loyalty Program Updates
  • Promotional Campaigns
  • Guest Requests & Tickets Management of in-house guest requests
  • Assignment of requests per team
  • Extended In-Stay Features
  • Standard integrations with Maintenance Systems
  • Outbound Campaigns
  • Proactively start new conversations with your guest using WhatsApp or SMS
  • Management of Email Conversations
  • Additional Add-ons
  • Check-in Upsell
  • Digital Keys
  • Reviews
  • Channels: Website + Social Media + Messaging apps + WhatsApp + SMS + Email

Enterprise

custom
Custom
  • Custom Messaging Campaigns
  • Custom FAQs topics
  • Custom Channels
  • Power BI (Business Intelligence)
  • Custom Integrations (Booking Engine, PMS, CRM…)
  • Custom Reporting & Dashboards
  • Remove “Powered by HiJiffy”

Price history

Last 11 changes

DatePlanChangeOldNewΔ%
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Premiumnew plan—$359—
Jun 1, 2026Pronew plan—$179—
Jun 1, 2026Basicnew plan—$109—
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Premiumnew plan—$359—
Jun 1, 2026Pronew plan—$179—
Jun 1, 2026Basicnew plan—$109—
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Premiumnew plan—$359—

Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.

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