Hiver
AutomatedCustomer service platform built on Gmail for shared inbox management
Active plans
4
Total changes
4
Last change
May 25, 2026
Price trend
no history
What we know about Hiver’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Pricier than 87% of Customer Support tools (351 compared)
Current pricing
Free
monthlyFree
- Email, live chat and knowledge base
- Shared inboxes
- Collaboration with notes and drafts
- Custom views
- 24x7 email and live chat support
Growth
monthly$300/mo
$25/user/month annually
- yearly$300/yr($25/user/month annually)
- monthly$35/mo($35/user/month)
- AI Compose and Summarizer
- Internal knowledge base
- Rule-based automations
- Custom fields
- Auto-assignment
Pro
monthly$660/mo
$55/user/month annually
- yearly$660/yr($55/user/month annually)
- monthly$65/mo($65/user/month)
- AI Agents
- Advanced reporting
- SLA management
- CSAT surveys
- API access
Elite
monthly$1,020/mo
$85/user/month annually
- monthly$95/mo($95/user/month)
- yearly$1,020/yr($85/user/month annually)
- Everything in Pro
- Advanced AI features
- Custom roles and permissions
- Dedicated success manager
- SSO
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| May 25, 2026 | Elite | new plan | — | $85 | — |
| May 25, 2026 | Pro | new plan | — | $55 | — |
| May 25, 2026 | Growth | new plan | — | $25 | — |
| May 25, 2026 | Free | new plan | — | $0 | — |
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