Intercom
AutomatedCustomer messaging platform for support, engagement, and onboarding
Intercom has 4 plans: paid plans from $29/month. We last read its pricing page on 3 October 2026. The last price change we recorded was on 14 September 2026.
Intercom plans and prices
Essential
monthly$29/mo
$29 per seat/mo
- monthly$29/mo($29 per seat/mo)
- overage$0.99($0.99 per Fin outcome)
- overage$0.99($0.99 per Fin outcome)
- Includes Fin AI Agent
- Customer support for individuals, startups, and small businesses.
- Fin for service, sales & ecommerce
- Messenger
- Shared inbox and ticketing system
- Pre-built reports
- Public help center
Advanced
monthly$85/mo
$85 per seat/mo
- monthly$85/mo($85 per seat/mo)
- overage$0.99($0.99 per Fin outcome)
- overage$0.99($0.99 per Fin outcome)
- Includes Fin AI Agent
- Every Essential feature, plus
- Multiple team Inboxes
- Workflows automation builder
- Round robin assignment
- Private and multilingual Help Center
- Includes 20 free Lite seats
Expert
monthly$139/mo
$139/seat/mo
- Collaboration, security, and multibrand features
- SSO & identity management
- HIPAA support
- Service level agreements (SLAs)
- Multibrand Messenger / Help Center
- Includes 50 free Lite seats
Pro
monthly$99/mo
Price history
Last 10 recorded changes
$132→$139(+5.3%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Oct 3, 2026 | Pro | New plan | — | $99 | — |
| Sep 14, 2026 | Expert | Increase | $132 | $139 | +5.3% |
| Jul 24, 2026 | Proactive Support Plus | Removed | $99 | — | — |
| Jul 24, 2026 | Advanced | Reclassified | $85 | $39 | — |
| Jul 24, 2026 | Expert | Reclassified | $132 | $99 | — |
| May 17, 2026 | Expert | New plan | — | $132 | — |
| May 17, 2026 | Advanced | New plan | — | $85 | — |
| May 17, 2026 | Essential | New plan | — | $29 | — |
| Nov 5, 2025 | Essential | New plan | — | $29 | — |
| Nov 5, 2025 | Advanced | New plan | — | $85 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
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