Jetdocs
AutomatedInternal ticketing and workflow platform with Microsoft Teams, Slack, and web app integrations - includes Gerald AI Agent for SharePoint and ticket automation.
Jetdocs has 4 plans: a free plan, paid plans from $199/month and custom pricing for larger teams. We have not recorded a price change.
Jetdocs plans and prices
Gerald Agent
monthly$199/mo
$199/month (Microsoft only)
- monthly$199/mo($199/mo)
- Gerald AI Agent
- Microsoft Teams integration
- SharePoint knowledge retrieval
- Automatic ticket creation via Jetdocs
- Generous monthly AI usage
- Usage-based billing for overages
- Personal Scope Agent and/or Copilot Agent
Jetdocs
monthly$199/mo
$199/month (up to 50 users)
- Up to 50 users
- Cross-functional workflows
- Custom dashboards and SLAs
- API access and integrations
- Onboarding by Jetdocs
- Microsoft Teams / Slack / Web App
Jetdocs Tailored
Custom
- 50+ users
- Dedicated support
- Custom integrations
- Advanced security features
- Custom onboarding experience
Freemium
$0
- monthly$0/mo($0/forever)
- Microsoft Teams or Slack Integrations
- API Documentation and Zapier Integration
- External Portal for external tickets
- Fully-customizable Catalog experience
- Unlimited Requests, Tickets and Issues
- Dynamic workflows, routing and approvals
- SLAs and Priority Levels
- Activity Logs and Audit Trails
Show all 21 featuresShow fewer
- Custom User Groups and Queues
- Attachment and link uploads
- Dashboards for submitters and responders
- Advanced Reporting and Analytics
- Multiple export options
- API select fields
- Statuses and quick Accept/Reject controls
- Comments and Private Comments
- Global Template Access
- User Provisioning, SSO and Security Logs
- @Mention and View Only Permissions
- Custom and relevant notifications
- Inbound/Outbound Webhooks
Price history
Last 10 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 20, 2026 | Freemium | New plan | — | $0 | — |
| Jun 20, 2026 | Jetdocs Tailored | New plan | — | — | — |
| Jun 20, 2026 | Jetdocs | New plan | — | $199 | — |
| Jun 20, 2026 | Gerald Agent | New plan | — | $199 | — |
| Jun 20, 2026 | Freemium | New plan | — | $0 | — |
| Jun 20, 2026 | Jetdocs Tailored | New plan | — | — | — |
| Jun 20, 2026 | Jetdocs | New plan | — | $199 | — |
| Jun 20, 2026 | Gerald Agent | New plan | — | $199 | — |
| Jun 20, 2026 | Freemium | New plan | — | $0 | — |
| Jun 20, 2026 | Jetdocs Tailored | New plan | — | — | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
Other AI & ML products
No confirmed alternatives yet.