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Jetdocs

Automated

Internal ticketing and workflow platform with Microsoft Teams, Slack, and web app integrations - includes Gerald AI Agent for SharePoint and ticket automation.

Visit websitePricing page

Active plans

4

Total changes

11

Last change

Jun 20, 2026

Price trend

no history

What we know about Jetdocs’s pricing

Volatile

Changes in 12 months

68

79 all-time

Cadence

Every 2 weeks

Direction

New plan recently added

Category position

Pricier than 91% of AI & ML tools (2268 compared)

Current pricing

Gerald Agent

monthly
$199/mo

$199/month (Microsoft only)

  • monthly$199/mo($199/mo)
  • Gerald AI Agent
  • Microsoft Teams integration
  • SharePoint knowledge retrieval
  • Automatic ticket creation via Jetdocs
  • Generous monthly AI usage
  • Usage-based billing for overages
  • Personal Scope Agent and/or Copilot Agent

Jetdocs

monthly
$199/mo

$199/month (up to 50 users)

  • Up to 50 users
  • Cross-functional workflows
  • Custom dashboards and SLAs
  • API access and integrations
  • Onboarding by Jetdocs
  • Microsoft Teams / Slack / Web App

Jetdocs Tailored

custom
Custom
  • customContact Us
  • 50+ users
  • Dedicated support
  • Custom integrations
  • Advanced security features
  • Custom onboarding experience

Freemium

monthly
Free
  • monthly$0/mo($0/forever)
  • Microsoft Teams or Slack Integrations
  • API Documentation and Zapier Integration
  • External Portal for external tickets
  • Fully-customizable Catalog experience
  • Unlimited Requests, Tickets and Issues
  • Dynamic workflows, routing and approvals
  • SLAs and Priority Levels
  • Activity Logs and Audit Trails
  • Custom User Groups and Queues
  • Attachment and link uploads
  • Dashboards for submitters and responders
  • Advanced Reporting and Analytics
  • Multiple export options
  • API select fields
  • Statuses and quick Accept/Reject controls
  • Comments and Private Comments
  • Global Template Access
  • User Provisioning, SSO and Security Logs
  • @Mention and View Only Permissions
  • Custom and relevant notifications
  • Inbound/Outbound Webhooks

Price history

Last 11 changes

DatePlanChangeOldNewΔ%
Jun 20, 2026Freemiumnew plan—$0—
Jun 20, 2026Jetdocs Tailorednew plan———
Jun 20, 2026Jetdocsnew plan—$199—
Jun 20, 2026Gerald Agentnew plan—$199—
Jun 20, 2026Freemiumnew plan—$0—
Jun 20, 2026Jetdocs Tailorednew plan———
Jun 20, 2026Jetdocsnew plan—$199—
Jun 20, 2026Gerald Agentnew plan—$199—
Jun 20, 2026Freemiumnew plan—$0—
Jun 20, 2026Jetdocs Tailorednew plan———

Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.

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