Keeping
AutomatedKeeping is a shared inbox and customer support tool built inside Gmail, enabling teams to manage support tickets without leaving their email.
Keeping has 3 plans: paid plans from $19/month. The last price change we recorded was on 4 August 2026.
Keeping plans and prices
Essentials
monthly$19/mo
$14/user/mo
- Shared mailboxes — 2
- Autoresponder
- Shared notes with @mentions
- Collision detection
- Mobile & web portal
- Standard reporting
- Workflows — 2
- Shared templates
Show all 9 featuresShow fewer
- Email support
Advanced
monthly$29/mo
$24/user/mo
- Unlimited shared mailboxes
- CSAT survey & reports
- Round robin assignment
- Advanced reporting
- Export reports to CSV
- Shared drafts
- Unlimited workflows
- Service Level Agreements (SLAs)
Show all 10 featuresShow fewer
- All integrations
- Custom fields
HIPAA
monthly$59/mo
$59/user/mo
- yearly$588/yr($49/user/mo billed annually)
- SLA uptime guarantee
- Custom contract & payment terms
- Dedicated account manager
- Full HIPAA Compliance
- Executed BAA
Price history
Last 6 recorded changes
$24.00→$29.00(+20.8%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Advanced | Increase | $24 | $29 | +20.8% |
| Aug 4, 2026 | Essentials | Reclassified | $14 | $19 | — |
| Jul 28, 2026 | HIPAA | New plan | — | $59 | — |
| Jun 4, 2026 | Enterprise | New plan | — | $49 | — |
| Jun 4, 2026 | Advanced | New plan | — | $24 | — |
| Jun 4, 2026 | Essential | New plan | — | $14 | — |
Other Customer Support products
No confirmed alternatives yet.