KnowledgeOwl
AutomatedKnowledge base and documentation software for support teams
KnowledgeOwl has 4 plans: paid plans from $100/month and custom pricing for larger teams. We have not recorded a price change.
KnowledgeOwl plans and prices
Basic
monthly$100/mo
$100/month (includes 1 KB, 1 author; +$25/author, +$50/KB)
- Knowledge bases — 1
- Authors — 1
- Unlimited readers — Unlimited
- Unlimited file limits
- Internal & external knowledge bases
- World-class onboarding
- Monthly 1:1 call with experts
- White-glove migration
Show all 37 featuresShow fewer
- Security access
- Private articles with sign-in required
- Remote authentication
- SAML SSO
- Salesforce SSO
- Custom author roles and permissions
- AI chatbot
- AI search
- AI article creation
- AI article summaries
- AI style guide review
- Analytics
- Track searches
- Measure article performance
- Find content gaps
- Reader reports
- Powerful search
- Easy-to-use rich text editor
- Version history
- Global find and replace
- Download article as PDF
- Import from Word and more
- Use your own custom domain
- Full branding control (HTML/CSS/JS)
- Developer API
- Pay by invoice or purchase order
- Priority support
- 99.5% uptime guarantee
- Compliance agreements for HIPAA and GDPR
Pro
monthly$250/mo
$250/month (includes 1 KB, 1 author; +$25/author, +$50/KB)
- Knowledge bases — 1
- Authors — 1
- Unlimited readers — Unlimited
- Unlimited file limits
- Internal & external knowledge bases
- World-class onboarding
- Bi-weekly 1:1 call with experts
- White-glove migration
Show all 37 featuresShow fewer
- Security access
- Private articles with sign-in required
- Remote authentication
- SAML SSO
- Salesforce SSO
- Custom author roles and permissions
- AI chatbot
- AI search
- AI article creation
- AI article summaries
- AI style guide review
- Analytics
- Track searches
- Measure article performance
- Find content gaps
- Reader reports
- Powerful search
- Easy-to-use rich text editor
- Version history
- Global find and replace
- Download article as PDF
- Import from Word and more
- Use your own custom domain
- Full branding control (HTML/CSS/JS)
- Developer API
- Pay by invoice or purchase order
- Priority support
- 99.5% uptime guarantee
- Compliance agreements for HIPAA and GDPR
Business
monthly$500/mo
$500/month (includes 1 KB, 1 author; +$25/author, +$50/KB)
- Knowledge bases — 1
- Authors — 1
- Unlimited readers — Unlimited
- Unlimited file limits
- Internal & external knowledge bases
- World-class onboarding
- Weekly 1:1 call with experts
- White-glove migration
Show all 37 featuresShow fewer
- Security access
- Private articles with sign-in required
- Remote authentication
- SAML SSO
- Salesforce SSO
- Custom author roles and permissions
- AI chatbot
- AI search
- AI article creation
- AI article summaries
- AI style guide review
- Analytics
- Track searches
- Measure article performance
- Find content gaps
- Reader reports
- Powerful search
- Easy-to-use rich text editor
- Version history
- Global find and replace
- Download article as PDF
- Import from Word and more
- Use your own custom domain
- Full branding control (HTML/CSS/JS)
- Developer API
- Pay by invoice or purchase order
- Priority support
- 99.5% uptime guarantee
- Compliance agreements for HIPAA and GDPR
Enterprise
Custom
Price history
Last 1 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 27, 2026 | Enterprise | New plan | — | — | — |
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