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Products/Customer Support/KnowledgeOwl

KnowledgeOwl

Automated

Knowledge base and documentation software for support teams

Visit websitePricing page

Active plans

4

Total changes

4

Last change

Jul 27, 2026

Price trend

no history

What we know about KnowledgeOwl’s pricing

Moderately active

Changes in 12 months

4

Cadence

Every 3 weeks

Direction

New plan recently added

Category position

Pricier than 74% of Customer Support tools (351 compared)

Current pricing

Basic

monthly
$100/mo

$100/month (includes 1 KB, 1 author; +$25/author, +$50/KB)

  • Knowledge bases(1)
  • Authors(1)
  • Unlimited readers(Unlimited)
  • Unlimited file limits
  • Internal & external knowledge bases
  • World-class onboarding
  • Monthly 1:1 call with experts
  • White-glove migration
  • Security access
  • Private articles with sign-in required
  • Remote authentication
  • SAML SSO
  • Salesforce SSO
  • Custom author roles and permissions
  • AI chatbot
  • AI search
  • AI article creation
  • AI article summaries
  • AI style guide review
  • Analytics
  • Track searches
  • Measure article performance
  • Find content gaps
  • Reader reports
  • Powerful search
  • Easy-to-use rich text editor
  • Version history
  • Global find and replace
  • Download article as PDF
  • Import from Word and more
  • Use your own custom domain
  • Full branding control (HTML/CSS/JS)
  • Developer API
  • Pay by invoice or purchase order
  • Priority support
  • 99.5% uptime guarantee
  • Compliance agreements for HIPAA and GDPR

Pro

monthly
$250/mo

$250/month (includes 1 KB, 1 author; +$25/author, +$50/KB)

  • Knowledge bases(1)
  • Authors(1)
  • Unlimited readers(Unlimited)
  • Unlimited file limits
  • Internal & external knowledge bases
  • World-class onboarding
  • Bi-weekly 1:1 call with experts
  • White-glove migration
  • Security access
  • Private articles with sign-in required
  • Remote authentication
  • SAML SSO
  • Salesforce SSO
  • Custom author roles and permissions
  • AI chatbot
  • AI search
  • AI article creation
  • AI article summaries
  • AI style guide review
  • Analytics
  • Track searches
  • Measure article performance
  • Find content gaps
  • Reader reports
  • Powerful search
  • Easy-to-use rich text editor
  • Version history
  • Global find and replace
  • Download article as PDF
  • Import from Word and more
  • Use your own custom domain
  • Full branding control (HTML/CSS/JS)
  • Developer API
  • Pay by invoice or purchase order
  • Priority support
  • 99.5% uptime guarantee
  • Compliance agreements for HIPAA and GDPR

Business

monthly
$500/mo

$500/month (includes 1 KB, 1 author; +$25/author, +$50/KB)

  • Knowledge bases(1)
  • Authors(1)
  • Unlimited readers(Unlimited)
  • Unlimited file limits
  • Internal & external knowledge bases
  • World-class onboarding
  • Weekly 1:1 call with experts
  • White-glove migration
  • Security access
  • Private articles with sign-in required
  • Remote authentication
  • SAML SSO
  • Salesforce SSO
  • Custom author roles and permissions
  • AI chatbot
  • AI search
  • AI article creation
  • AI article summaries
  • AI style guide review
  • Analytics
  • Track searches
  • Measure article performance
  • Find content gaps
  • Reader reports
  • Powerful search
  • Easy-to-use rich text editor
  • Version history
  • Global find and replace
  • Download article as PDF
  • Import from Word and more
  • Use your own custom domain
  • Full branding control (HTML/CSS/JS)
  • Developer API
  • Pay by invoice or purchase order
  • Priority support
  • 99.5% uptime guarantee
  • Compliance agreements for HIPAA and GDPR

Enterprise

custom
Custom

Price history

Last 4 changes

DatePlanChangeOldNewΔ%
Jul 27, 2026Enterprisenew plan———
May 19, 2026Businessnew plan—$500—
May 19, 2026Pronew plan—$250—
May 19, 2026Basicnew plan—$100—

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