LiveAgent (LaDesk)
AutomatedCustomer support software with ticketing, live chat, call center, and knowledge base features.
Active plans
4
Total changes
4
Last change
Jun 11, 2026
Price trend
no history
What we know about LiveAgent (LaDesk)’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Pricier than 79% of Customer Support tools (351 compared)
Current pricing
Small business
yearly$180/yr
$15/agent/mo
- monthly$19/mo($19/agent/mo)
- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
- AI Answer Assistant
- AI Chatbot
Medium business
yearly$348/yr
$29/agent/mo
- monthly$35/mo($35/agent/mo)
- Everything in Small plan
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
Large business
yearly$588/yr
$49/agent/mo
- monthly$59/mo($59/agent/mo)
- Everything in Medium plan
- SSO
- Custom roles
- Time tracking & Audit log
- X (Twitter)
- Viber
- Telegram
Enterprise
yearly$828/yr
$69/agent/mo
- monthly$85/mo($85/agent/mo)
- Everything in Large plan
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 11, 2026 | Enterprise | new plan | — | $69 | — |
| Jun 11, 2026 | Large business | new plan | — | $49 | — |
| Jun 11, 2026 | Medium business | new plan | — | $29 | — |
| Jun 11, 2026 | Small business | new plan | — | $15 | — |
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No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.