Microsoft Dynamics 365
AutomatedEnterprise ERP and CRM business applications suite
Active plans
12
Total changes
11
Last change
May 18, 2026
Price trend
no history
What we know about Microsoft Dynamics 365’s pricing
VolatileChanges in 12 months
12
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for Finance & Accounting (1721 compared)
Current pricing
Dynamics 365 Sales Professional
yearly$65/yr
$65.00 user/month, paid yearly
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation(Limited)
- Custom apps
- Conversation intelligence(Included capacity)
- Sales engagement(Included capacity)
- Copilot in Dynamics 365
- Copilot in Outlook
- Copilot in Teams
- Sales Qualification Agent
- Sales Opportunity Agent
- Sales Research Agent
- Sales Close Agent (Preview)
Dynamics 365 Sales Enterprise
yearly$105/yr
$105.00 user/month, paid yearly
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence(Included capacity)
- Sales engagement
- Advanced sales engagement
- Copilot in Dynamics 365
- Copilot in Outlook
- Copilot in Teams
- Sales Qualification Agent
- Sales Opportunity Agent
- Sales Research Agent
- Sales Close Agent (Preview)
Dynamics 365 Sales Premium
yearly$150/yr
$150.00 user/month, paid yearly
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence(Included capacity)
- Sales engagement(Included capacity)
- Advanced sales engagement
- Copilot in Dynamics 365
- Copilot in Outlook
- Copilot in Teams
- Copilot Credits(1,000 per user/month)
- Sales Qualification Agent
- Sales Opportunity Agent
- Sales Research Agent
- Sales Close Agent (Preview)
- Prebuilt customizable intelligence solutions for sellers and managers
Dynamics 365 Sales Relationship Sales
monthlyCustom
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence(Included capacity)
- Sales engagement
- Advanced sales engagement
- LinkedIn Sales Navigator
- Copilot in Dynamics 365
- Copilot in Outlook
- Copilot in Teams
- Sales Qualification Agent
- Sales Opportunity Agent
- Sales Research Agent
- Sales Close Agent (Preview)
Dynamics 365 Customer Service Professional
yearly$50/yr
$50.00 user/month, paid yearly
- Case management
- Knowledge management
- Microsoft 365 interoperation
- Unlimited named users
- Leads (creation only)
- Microsoft Power BI
- Microsoft Teams integration
- Copilot in Customer Service
- Embedded intelligence
- Multisession support
- Unified routing
- Analytics and KPI reporting
- Forecasting and scheduling
- Portals
- Custom applications (Power Apps)
- Workflow automation (Power Automate)
- Customer Intent Agent(Requires Copilot Credits)
- Customer Knowledge Management Agent(Requires Copilot Credits)
- Case Management Agent(Requires Copilot Credits)
- Quality Evaluation Agent(Requires Copilot Credits)
Dynamics 365 Customer Service Enterprise
yearly$105/yr
$105.00 user/month, paid yearly
- Case management
- Knowledge management
- Microsoft 365 interoperation
- Unlimited named users
- Leads (creation only)
- Microsoft Power BI
- Microsoft Teams integration
- Copilot in Customer Service
- Embedded intelligence
- Multisession support
- Unified routing
- Analytics and KPI reporting
- Forecasting and scheduling
- Portals
- Custom applications (Power Apps)
- Workflow automation (Power Automate)
- Advanced service capabilities for personalized experience
- Customer Intent Agent(Requires Copilot Credits)
- Customer Knowledge Management Agent(Requires Copilot Credits)
- Case Management Agent(Requires Copilot Credits)
- Quality Evaluation Agent(Requires Copilot Credits)
Dynamics 365 Customer Service Premium
yearly$195/yr
$195.00 user/month, paid yearly
- Case management
- Knowledge management
- Microsoft 365 interoperation
- Unlimited named users
- Leads (creation only)
- Microsoft Power BI
- Microsoft Teams integration
- Copilot in Customer Service
- Embedded intelligence
- Multisession support
- Unified routing
- Analytics and KPI reporting
- Forecasting and scheduling
- Portals
- Custom applications (Power Apps)
- Workflow automation (Power Automate)
- Advanced service capabilities for personalized experience
- Integrated contact center (CCaaS)
- Customer Intent Agent(Included capacity)
- Customer Knowledge Management Agent(Included capacity)
- Case Management Agent(Included capacity)
- Quality Evaluation Agent(Included capacity)
Dynamics 365 Field Service
yearly$105/yr
$105.00 user/month, paid yearly
- App access
- Access to Dynamics 365 Guides
- Access to Dynamics 365 Remote Assist
- Vendor and contractor management
- Scheduling and resource dispatching
- Planned maintenance agreements
- Returns processing
- AI assistance from Copilot
- Technician performance analysis
- Scheduling Operations Agent access
Dynamics 365 Field Service Contractor
yearly$50/yr
$50.00 user/month, paid yearly
- App access
- Access to Dynamics 365 Guides(Limited)
- Access to Dynamics 365 Remote Assist(Limited)
- Vendor and contractor management(Limited)
- Scheduling and resource dispatching(Limited)
- Scheduling Operations Agent access
Dynamics 365 Field Service Resource Scheduling Optimization
yearly$2.5/mo
billed annually · $30/yr
$30.00 resource/month, paid yearly
- yearly$30/yr($30.00 resource/month, paid yearly)· billed annually
- Automated scheduling optimization for resources
Dynamics 365 Finance
yearly$210/yr
$210.00 user/month, paid yearly
- Core Financials - Read-only access
- Core Financials - Restricted access
- Core Financials - Full access
- Business Performance Planning - Read-only access
- Business Performance Planning - Admin/creator access
- Business Performance Analytics - Read-only access
- Business Performance Analytics - Core reporting and insights
- AI capabilities within Dynamics 365 Finance
- Financial planning and analysis
- Accounting and financial close
- Tax management
- Quote to cash
- Cash management
Dynamics 365 Finance Premium
yearly$300/yr
$300.00 user/month, paid yearly
- Core Financials - Read-only access
- Core Financials - Restricted access
- Core Financials - Full access
- Business Performance Planning - Read-only access
- Business Performance Planning - Admin/creator access
- Business Performance Analytics - Read-only access
- Business Performance Analytics - Core reporting and insights
- AI capabilities within Dynamics 365 Finance
- Financial planning and analysis
- Accounting and financial close
- Tax management
- Quote to cash
- Cash management
- Higher capacity and storage entitlements
- Advanced business performance management
- Copilot Credits(1,000 per user/month)
- Account Reconciliation Agent access
Price history
Last 11 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| May 18, 2026 | Dynamics 365 Finance Premium | new plan | — | $300 | — |
| May 18, 2026 | Dynamics 365 Finance | new plan | — | $210 | — |
| May 18, 2026 | Dynamics 365 Field Service Resource Scheduling Optimization | new plan | — | $30 | — |
| May 18, 2026 | Dynamics 365 Field Service Contractor | new plan | — | $50 | — |
| May 18, 2026 | Dynamics 365 Field Service | new plan | — | $105 | — |
| May 18, 2026 | Dynamics 365 Customer Service Premium | new plan | — | $195 | — |
| May 18, 2026 | Dynamics 365 Customer Service Enterprise | new plan | — | $105 | — |
| May 18, 2026 | Dynamics 365 Customer Service Professional | new plan | — | $50 | — |
| May 18, 2026 | Dynamics 365 Sales Relationship Sales | new plan | — | — | — |
| May 18, 2026 | Dynamics 365 Sales Premium | new plan | — | $150 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
Similar to Microsoft Dynamics 365.
No confirmed competitors yet. These are Finance & Accounting products at a similar price, matched automatically — not verified alternatives.