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Movidesk (now Zenvia)

Under review· 3

Movidesk (now Zenvia Customer Cloud) is a Brazilian customer support platform for managing tickets, SLAs, chat, and WhatsApp integrations across multiple channels.

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Active plans

2

Total changes

10

Last change

Jun 1, 2026

Price trend

no history

What we know about Movidesk (now Zenvia)’s pricing

Volatile

Changes in 12 months

10

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Pricier than 93% of Customer Support tools (351 compared)

Current pricing

Starter

monthly
R$700/mo

R$700/mo (from, 10 users)

  • 10 users and 500 interaction credits
  • Ticket management with SLA
  • Chat with WhatsApp, Messenger, Instagram
  • Reporting and dashboards
  • AI generative features (Scribe, sentiment analysis)

Enterprise

custom
Custom
  • Custom user count and interaction credits
  • Advanced integrations and multichannel support

Price history

Last 10 changes

DatePlanChangeOldNewΔ%
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Starternew plan—$700—
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Starternew plan—$700—
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Starternew plan—$700—
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Starternew plan—$700—
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Starternew plan—$700—

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