NiceReply
AutomatedCustomer satisfaction and CSAT survey tool for support teams
NiceReply has 5 plans: paid plans from $708/year and custom pricing for larger teams. We last read its pricing page on 3 October 2026. We have not recorded a price change.
NiceReply plans and prices
Starter
yearly$708/yr
- monthly$79/mo($79/mo billed monthly)
- Responses per month — 100
- Users — 3
- CSAT, CES & NPS surveys
- All integrations (Zendesk, Front, Helpscout, Pipedrive & more)
- Unlimited number of active surveys
- Post-resolution & In-signature email surveys
- Link surveys
- Website pop-up surveys
Show all 10 featuresShow fewer
- Nicereply Feedback Analytics
- Custom survey design
Essential
yearly$1,428/yr
- monthly$149/mo($149/mo billed monthly)
- Responses per month — 250
- Users — 10
- CSAT, CES & NPS surveys
- All integrations (Zendesk, Front, Helpscout, Pipedrive & more)
- Unlimited number of active surveys
- Post-resolution & In-signature email surveys
- Link surveys
- Website pop-up surveys
Show all 10 featuresShow fewer
- Nicereply Feedback Analytics
- Custom survey design
Growth
yearly$2,868/yr
- monthly$299/mo($299/mo billed monthly)
- Responses per month — 1000
- Users — 25
- CSAT, CES & NPS surveys
- All integrations (Zendesk, Front, Helpscout, Pipedrive & more)
- Unlimited number of active surveys
- Post-resolution & In-signature email surveys
- Link surveys
- Website pop-up surveys
Show all 10 featuresShow fewer
- Nicereply Feedback Analytics
- Custom survey design
Business
yearly$4,308/yr
- monthly$449/mo($449/mo billed monthly)
- Responses per month — 2500
- Users — 50
- CSAT, CES & NPS surveys
- All integrations (Zendesk, Front, Helpscout, Pipedrive & more)
- Unlimited number of active surveys
- Post-resolution & In-signature email surveys
- Link surveys
- Website pop-up surveys
Show all 10 featuresShow fewer
- Nicereply Feedback Analytics
- Custom survey design
Enterprise
Custom
- Custom user seats
- Custom responses
- Enterprise solution
Price history
Last 10 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| May 18, 2026 | Enterprise | New plan | — | — | — |
| May 18, 2026 | Business | New plan | — | $359 | — |
| May 18, 2026 | Growth | New plan | — | $239 | — |
| May 18, 2026 | Essential | New plan | — | $119 | — |
| May 18, 2026 | Starter | New plan | — | $59 | — |
| May 18, 2026 | Enterprise | New plan | — | — | — |
| May 18, 2026 | Business | New plan | — | $359 | — |
| May 18, 2026 | Growth | New plan | — | $239 | — |
| May 18, 2026 | Essential | New plan | — | $119 | — |
| May 18, 2026 | Starter | New plan | — | $59 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
Other Forms & Surveys products
No confirmed alternatives yet.