NiceReply
Under review· 1Customer satisfaction and CSAT survey tool for support teams
Active plans
5
Total changes
11
Last change
May 18, 2026
Price trend
no history
What we know about NiceReply’s pricing
VolatileChanges in 12 months
15
25 all-time
Cadence
Every 7 weeks
Direction
New plan recently added
Category position
Pricier than 93% of Forms & Surveys tools (337 compared)
Current pricing
Starter
yearly$708/yr
- monthly$79/mo($79/mo billed monthly)
- Responses per month(100)
- Users(3)
- CSAT, CES & NPS surveys
- All integrations (Zendesk, Front, Helpscout, Pipedrive & more)
- Unlimited number of active surveys
- Post-resolution & In-signature email surveys
- Link surveys
- Website pop-up surveys
- Nicereply Feedback Analytics
- Custom survey design
Essential
yearly$1,428/yr
- monthly$149/mo($149/mo billed monthly)
- Responses per month(250)
- Users(10)
- CSAT, CES & NPS surveys
- All integrations (Zendesk, Front, Helpscout, Pipedrive & more)
- Unlimited number of active surveys
- Post-resolution & In-signature email surveys
- Link surveys
- Website pop-up surveys
- Nicereply Feedback Analytics
- Custom survey design
Growth
yearly$2,868/yr
- monthly$299/mo($299/mo billed monthly)
- Responses per month(1000)
- Users(25)
- CSAT, CES & NPS surveys
- All integrations (Zendesk, Front, Helpscout, Pipedrive & more)
- Unlimited number of active surveys
- Post-resolution & In-signature email surveys
- Link surveys
- Website pop-up surveys
- Nicereply Feedback Analytics
- Custom survey design
Business
yearly$4,308/yr
- monthly$449/mo($449/mo billed monthly)
- Responses per month(2500)
- Users(50)
- CSAT, CES & NPS surveys
- All integrations (Zendesk, Front, Helpscout, Pipedrive & more)
- Unlimited number of active surveys
- Post-resolution & In-signature email surveys
- Link surveys
- Website pop-up surveys
- Nicereply Feedback Analytics
- Custom survey design
Enterprise
customCustom
- Custom user seats
- Custom responses
- Enterprise solution
Price history
Last 11 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| May 18, 2026 | Enterprise | new plan | — | — | — |
| May 18, 2026 | Business | new plan | — | $359 | — |
| May 18, 2026 | Growth | new plan | — | $239 | — |
| May 18, 2026 | Essential | new plan | — | $119 | — |
| May 18, 2026 | Starter | new plan | — | $59 | — |
| May 18, 2026 | Enterprise | new plan | — | — | — |
| May 18, 2026 | Business | new plan | — | $359 | — |
| May 18, 2026 | Growth | new plan | — | $239 | — |
| May 18, 2026 | Essential | new plan | — | $119 | — |
| May 18, 2026 | Starter | new plan | — | $59 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
Similar to NiceReply.
No confirmed competitors yet. These are Forms & Surveys products at a similar price, matched automatically — not verified alternatives.