Octocom
Under review· 2AI customer support platform for e-commerce brands with automated conversations, multi-channel support, and integrations with Shopify and other platforms.
Active plans
3
Total changes
3
Last change
Jun 11, 2026
Price trend
no history
What we know about Octocom’s pricing
Moderately activeChanges in 12 months
3
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Pricier than 74% of E-commerce tools (1117 compared)
Current pricing
Basic
monthly$100/mo
$100/mo
- Up to 250 conversations per month
- 1 AI agent
- Pre-built conversation templates
- Knowledge base from public docs
- Multi-language detection
- Basic analytics dashboard
- Slack and email integrations
- Standard email support
Advanced
monthly$200/mo
$200/mo
- Up to 5,000 conversations per month
- Up to 5 AI agents
- Custom agent personalities and tone
- Sentiment analysis and conversation tagging
- Real-time handoff to human agents
- Webhook and API access
- A/B testing for prompts
- Advanced analytics and reporting
- Priority chat support
Enterprise
customCustom
- Unlimited conversations and AI agents
- Custom model fine-tuning
- SSO, SCIM, and audit logs
- Custom integrations and workflows
- Dedicated account manager
- 24/7 phone and Slack support
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 11, 2026 | Enterprise | new plan | — | — | — |
| Jun 11, 2026 | Advanced | new plan | — | $200 | — |
| Jun 11, 2026 | Basic | new plan | — | $100 | — |
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