Operata
AutomatedContact center performance management platform that monitors call quality, agent experience, and CX metrics in real time.
Active plans
3
Total changes
3
Last change
Jun 1, 2026
Price trend
no history
What we know about Operata’s pricing
Moderately activeChanges in 12 months
3
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Cheaper than 100% of HR & Recruiting tools (944 compared)
Current pricing
Core
usage based$0.01
$0.006/agent min (min $3,000/mo)
- Monitoring(Applications, carrier, AI agents, Contact Journey Trace)
- CX Insights Graph
- CX Copilot
- Trace Collector
- Unlimited Users and Data
Enterprise
usage based$0.01
$0.007/agent min (min $3,500/mo)
- Everything in Core
- Network and WebRTC Monitoring
- Agent Readiness Testing
- Dashboards, Playbooks, CX Risk Scores
- Agent Copilot
- SSO and API Access
Enterprise+
usage based$0.01
$0.0085/agent min (min $4,250/mo)
- Everything in Enterprise
- Custom Dashboards and Playbooks
- Team-Based Access Controls
- Partner Access Control (BPOs and MSPs)
- Operata MCP Server
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 1, 2026 | Enterprise+ | new plan | — | $0.01 | — |
| Jun 1, 2026 | Enterprise | new plan | — | $0.01 | — |
| Jun 1, 2026 | Core | new plan | — | $0.01 | — |
Similar to Operata.
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