Operata
AutomatedContact center performance management platform that monitors call quality, agent experience, and CX metrics in real time.
Operata has 3 plans: paid plans from $3,000/month. We last read its pricing page on 25 September 2026. We have not recorded a price change.
Operata plans and prices
Core CX Observability for AI Agents
monthly$3,000/mo
$3,000 minimum monthly charge, includes 500,000 mins, unlimited users, and unlimited data
- Top features — Tenor for IT and Tenor for Ops Teams
- Customer Journey Trace
- CX App Performance Monitoring
- CX AI Agent Observability
- Insights & Anomalies
- Context Graph
- Cloud Collector Builder Experience
- APIs
Show all 10 featuresShow fewer
- MCP Server
- Data Exchange
Enterprise CX Observability for AI and Human Agents
monthly$3,500/mo
$3,500 minimum monthly charge, includes 500,000 mins, 1,000 Assurance mins, unlimited users, and unlimited data
- Everything in Core
- Tenor for Human Agents
- Issue Reporting
- Dashboards & Views
- Alerts & Notifications
- Agent Readiness Testing
- CX Heartbeat
- Performance Testing
Show all 12 featuresShow fewer
- CX Infrastructure Monitoring
- CX Digital Experience Monitoring
- Agent Collector
- SAML Single Sign On — up to 6 contact centers
Enterprise + CX Observability for AI and Human Agents
monthly$4,250/mo
$4,250 minimum monthly charge, includes 500,000 mins, 1,000 Assurance mins, unlimited users, and unlimited data
- Everything in Enterprise
- Custom Dashboards
- Agent Collector (Headless)
- Team based access control
- Partner access control for BPOs and MSPs
- Named Customer Success Manager
- 24 x 7 support on application
Price history
Last 0 recorded changes
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