Active plans
3
Total changes
3
Last change
Jun 6, 2026
Price trend
no history
What we know about Plain’s pricing
Moderately activeChanges in 12 months
3
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for Customer Support (351 compared)
Current pricing
Foundation
monthly$35/mo
$35/month
- 2,000 credits / mo
- Slack, email, in-app channels
- Ari AI agent included
- Linear, Jira integrations
- Customer cards
- AI workflows
- Sidekick AI assistant
- Email + chat support
Horizon
monthly$299/mo
$299/month
- Everything in Foundation
- 15,000 credits / mo
- Microsoft Teams
- SLAs and Business hours
- Escalation paths
- Help Center, Knowledge Base
- CRM integrations
- Reporting themes
- AI suggested responses
- Priority support via Slack
Frontier
customCustom
- Everything in Horizon
- Custom credits
- Discord channels
- Lookup with Cursor
- Custom workspaces
- Custom contracting
- Advanced security
- SSO and SCIM
- Custom AI + bring your own agent
- Dedicated CSM + white glove onboarding
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 6, 2026 | Frontier | new plan | — | — | — |
| Jun 6, 2026 | Horizon | new plan | — | $299 | — |
| Jun 6, 2026 | Foundation | new plan | — | $35 | — |
Similar to Plain.
No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.