Products / Customer Support / Plain Customer support platform for teams that ship
Plain has 3 plans: paid plans from $35/month and custom pricing for larger teams. We last read its pricing page on 3 October 2026. We have not recorded a price change.
Plain plans and prices
Foundation monthly $35 /mo
2,000 credits / mo Slack, email, in-app channels Ari AI agent included Linear, Jira integrations Customer cards AI workflows Sidekick AI assistant Email + chat support
Horizon monthly $299 /mo
Everything in Foundation 15,000 credits / mo Microsoft Teams SLAs and Business hours Escalation paths Help Center, Knowledge Base CRM integrations Reporting themes Show all 10 features Show fewer AI suggested responses Priority support via Slack
Frontier Custom
Everything in Horizon Custom credits Discord channels Lookup with Cursor Custom workspaces Custom contracting Advanced security SSO and SCIM Show all 10 features Show fewer Custom AI + bring your own agent Dedicated CSM + white glove onboarding Price history Last 0 recorded changes
No price changes recorded yet.
Other Customer Support products No confirmed alternatives yet.
PriceTrackSaaS pricing pages, captured on a schedule. Changes listed only when the vendor's own page confirms them.
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