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Productlane

Under review· 1

Customer support and feedback platform integrated with Linear for product teams, featuring shared inboxes, live chat, help center, and AI support agent.

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Productlane has 3 plans: paid plans from $29/month. We last read its pricing page on 3 October 2026. We have not recorded a price change.

Productlane plans and prices

Starter

monthly
$29/mo

$29/user/mo

  • overage$0.79($0.79/resolution after 25 included)
  • AI resolutions included — 25
  • Shared email inbox
  • Linear integration
  • Live Chat
  • Productlane Agent
  • AI Assistant
  • AI Drafts
  • Routines
Show all 11 featuresShow fewer
  • Self-updating Help Center
  • Feature requests
  • Custom domain

Pro

monthly
$59/mo

$59/user/mo

  • overage$0.79($0.79/resolution after 50 included)
  • 100 AI resolutions included ($0.79/resolution after)
  • All Starter features
  • Shared Slack inbox
  • AI Support Agent
  • Custom Data
  • Custom theme
  • Custom views
  • Reporting

Scale

monthly
$99/mo

$99/user/mo

  • overage$0.79($0.79/resolution after 100 included)
  • 200 AI resolutions included ($0.79/resolution after)
  • All Pro features
  • Customer Support Portal
  • Multiple portals
  • Multi-Language
  • Private portal
  • SSO (JWT)
  • Snippets
Show all 9 featuresShow fewer
  • SLA policies

Price history

Last 0 recorded changes

No price changes recorded yet.

Other Customer Support products

No confirmed alternatives yet.

PriceTrack

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