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Retently

Automated

NPS, CSAT, and CES customer feedback platform with AI-powered analytics and automations.

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Active plans

3

Total changes

11

Last change

Jun 1, 2026

Price trend

no history

What we know about Retently’s pricing

Volatile

Changes in 12 months

18

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Pricier than 75% of Forms & Surveys tools (337 compared)

Current pricing

Ecommerce Basic

monthly
$99/mo

$99/mo

  • yearly$82.5/mobilled annually ($990/yr)
  • 2,500 surveys
  • 10 campaigns
  • 3 seats
  • AI feedback classification

Ecommerce Pro

monthly
$299/mo

$299/mo

  • yearly$299/mobilled annually ($3,588/yr)
  • Omnichannel Surveys
  • AI-Powered Insights
  • Automated Actions
  • Close the Loop
  • Ecommerce Ready

Enterprise

custom
Custom
  • Omnichannel Surveys
  • AI-Powered Insights
  • Automated Actions
  • Close the Loop
  • Ecommerce Ready

Price history

Last 11 changes

DatePlanChangeOldNewΔ%
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Ecommerce Pronew plan—$299—
Jun 1, 2026Ecommerce Basicnew plan—$99—
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Ecommerce Pronew plan—$299—
Jun 1, 2026Ecommerce Basicnew plan—$99—
Jun 1, 2026Enterprisenew plan———
Jun 1, 2026Ecommerce Pronew plan—$299—
Jun 1, 2026Ecommerce Basicnew plan—$99—
Jun 1, 2026Enterprisenew plan———

Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.

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