ProProfs Help Desk

Automated

Email ticketing and help desk software with AI-powered ticket management and omnichannel support.

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Active plans

Total changes

Last change

Jun 6, 2026

Price trend

What we know about ProProfs Help Desk’s pricing

Moderately active

Changes in 12 months

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

—

Not enough peers tracked yet

Current pricing

Free

monthly

Free

Single agent
100 tickets/month
Unlimited Inboxes
Unlimited Ticket History
Tags, Labels & Search
Canned Responses
Mobile App

Price history

Last 4 changes

Date	Plan	Change	Old	New	Δ%
Jun 6, 2026	Business Complete Elite	new plan	—	$59.99	—
Jun 6, 2026	Business	new plan	—	$29.99	—

ProProfs Help Desk alternatives.

Be the first to flag a competitor.

1,000 tickets/month
AI Lite - Smart Ticket Assignment
AI Response Drafts (up to 50/month)
AI Ticket Categorization
AI Grammar & Spell Check
Email Ticketing
Inbox, Tags & Search
Basic automation rules
Basic reports
Auto-Send CSAT
Email & Live Chat Support

Business

monthly

$29.99/mo

$29.99/agent/mo

6,000 tickets/month
AI First Response Generator
AI Tone Rewriting
Unlimited Inboxes
Custom ticket forms
Merge & Bulk Ops
Advanced search
Omnichannel Inbox (Email, Web forms)
Smart workflow automation
Advanced CSAT
Chat, Email & Phone support

Business Complete Elite

yearly

$59.99/yr

$59.99/agent/mo (annual only)

15,000 tickets/month
Annual plans only
AI Emotion & Sentiment Detection
AI Tone & Redaction
Workflow Modeling
Native mobile app
Omnichannel (WhatsApp, Facebook, etc.)
Smart Ticket Flow
Team Governance
Performance Analytics
NPS tracking
Custom Dashboards
API & Webhooks

Last deploy main@a1b2c3d

ProProfs Help Desk

What we know about ProProfs Help Desk’s pricing

Current pricing

Free

Price history

ProProfs Help Desk alternatives.

Essentials

Business

Business Complete Elite