
Helpdesk and customer messaging platform for e-commerce
Re:amaze has 5 plans: paid plans from $29/month and custom pricing for larger teams. We have not recorded a price change.
Re:amaze plans and prices
Basic
monthly$29/mo
$29 per Team Member per Month
- yearly$26.10/yr($26.10 per Team Member per Month billed Annually)
- Unlimited Email Inboxes
- Live Chat
- Social Media Channels
- Public/Internal FAQ
- Workflow Automation (Macros)
- Response Templates
- Website Integration
- Chatbots
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- Cues (Proactive Messages)
- Basic Reporting
- Customer Intents
- Re:amaze AI Agent — 20 resolutions per month per user included, $0.85 per additional resolution
Pro
monthly$49/mo
$49 per Team Member per Month
- yearly$44.10/yr($44.10 per Team Member per Month billed Annually)
- All features in Basic
- Manage Multiple Brands in one Account
- Live View of Site Visitors
- Advanced Reporting
- SMS and Voice Channels
- Custom Hosted Domain
- Customizable Email Appearance
- Status Page
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- Re:amaze AI Agent — 50 resolutions per month per user included, $0.85 per additional resolution
Plus
monthly$69/mo
$69 per Team Member per Month
- yearly$62.10/yr($62.10 per Team Member per Month billed Annually)
- All features in Pro
- Peek (Live Screensharing)
- Departments (Staff Groups)
- Staff Performance Reporting
- Staff Shifts and Vacation Days
- Customizable Staff Roles
- Customer Satisfaction Ratings
- In-Chat Video Calls
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- Optional Classic Chat Mode
- FAQ Article Edit History
- Re:amaze AI Agent — 100 resolutions per month per user included, $0.85 per additional resolution
Enterprise
Custom
- High-volume helpdesk platform
- White-glove service
- Custom pricing
Starter
monthly$59/mo
$59 Flat Rate per Month
- Limited to 500 Responded Conversations per month — Yes
- All features in Basic — Yes
Price history
Last 1 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|
| Jul 27, 2026 | Starter | New plan | — | $59 | — |
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