Retently
AutomatedCustomer experience software for ecommerce and B2B with NPS, CSAT, and CES surveys, AI feedback analytics, and automation.
Active plans
3
Total changes
3
Last change
Jun 2, 2026
Price trend
no history
What we know about Retently’s pricing
Moderately activeChanges in 12 months
3
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Pricier than 75% of Forms & Surveys tools (337 compared)
Current pricing
Ecommerce Basic
monthly$99/mo
$99/mo
- Surveys included(2,500 / month)
- Email surveys
- Link surveys
- Embed surveys
- Kiosk surveys
- Feedback Button surveys
- Anonymous employee surveys (eNPS)
- Customer lifecycle surveys
- Email & Slack alerts
- Data residency
- Integration with all Ecommerce integrations
- Basic support
- Survey branding & personalization
- NPS, CSAT & CES campaign automations
Ecommerce Pro
monthly$299/mo
$299/mo
- Surveys included(20,000 / month)
- Email surveys
- Link surveys
- Embed surveys
- Kiosk surveys
- In-app surveys (web pop-up)
- Feedback Button surveys
- Anonymous employee surveys (eNPS)
- Transactionals surveys
- Survey sampling
- Survey delay
- Survey throttling
- Email & Slack alerts
- Pro support
- All Ecommerce integrations & API
Enterprise
customCustom
- Surveys included(custom)
- Email surveys
- Link surveys
- Embed surveys
- Kiosk surveys
- In-app surveys (web pop-up)
- Feedback Button surveys
- Transactional surveys
- Survey sampling
- Survey delay
- Survey throttling
- Email & Slack alerts
- Custom integrations
- Dedicated onboarding & implementation
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 2, 2026 | Enterprise | new plan | — | — | — |
| Jun 2, 2026 | Ecommerce Pro | new plan | — | $299 | — |
| Jun 2, 2026 | Ecommerce Basic | new plan | — | $99 | — |
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