Richpanel
Under review· 3AI-powered customer support platform for e-commerce with AI agents resolving tickets end-to-end across email, chat, and social.
Active plans
6
Total changes
10
Last change
Sep 3, 2026
Price trend
AI Agent plan
What we know about Richpanel’s pricing
VolatileChanges in 12 months
10
Cadence
Every 10 days
Direction
New plan recently added
Category position
Cheaper than 97% of AI & ML tools (2268 compared)
Current pricing
Enterprise
customCustom
- Multi-brand operations
- HIPAA, SOC 2 Type II, GDPR audited
- Custom evals and SLAs
- White-glove migration from Zendesk or Gorgias
- Dedicated CX manager AI per brand
Helpdesk Seats
monthly$99/mo
- Unified inbox across every channel(one view per customer)
- Round robin, assignment rules, teams and multi-brand queues
- CSAT, team and revenue reporting
- Custom report builder
- Macros, saved views, internal notes and custom fields
- Customer, order and subscription context beside the reply
- One-click migration from Gorgias or Zendesk
- We buy out your contract
AI Agents
usage based$0.2
- monthly$200/mo($200/month minimum)
- 70 to 80% of conversations resolved end to end
- Email, chat, social, SMS and WhatsApp on the same meter
- Trained on your policies
- Escalates when unsure, never guesses
- You choose the model and the token budget
- QA AI reviews 100% of conversations and feeds the misses back
- Copilot for your agents
- Charged once. No second fee for a ticket the AI resolved
Returns & Exchanges
monthly$99/mo
- Automated return and exchange policies
- Shop Now exchanges and bonus store credit
- Carrier rate shopping and fraud prevention
- Labels funded by Returns Protection at checkout
- Guaranteed outcomes
- 50% AI automation in 30 days
- 30% lower total bill
- Full refund if we miss
Pro Max
monthly$2,500/mo
Pro
monthly$500/mo
Price history
Last 10 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 3, 2026 | Returns & Exchanges | new plan | — | $99 | — |
| Sep 3, 2026 | AI Agents | new plan | — | $0.2 | — |
| Sep 3, 2026 | Helpdesk Seats | new plan | — | $99 | — |
| Aug 4, 2026 | AI Agent | removed plan | $500 | — | — |
| Aug 4, 2026 | Pro Max | new plan | — | $2,500 | — |
| Aug 4, 2026 | Pro | new plan | — | $500 | — |
| Jun 1, 2026 | Enterprise | new plan | — | — | — |
| Jun 1, 2026 | AI Agent | new plan | — | $500 | — |
| Jun 1, 2026 | Enterprise | new plan | — | — | — |
| Jun 1, 2026 | AI Agent | new plan | — | $500 | — |
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