Richpanel
AutomatedAI-powered customer support platform for e-commerce with AI agents resolving tickets end-to-end across email, chat, and social.
Richpanel has 4 plans: paid plans from $0.2. We last read its pricing page on 3 October 2026. We have not recorded a price change.
Richpanel plans and prices
Helpdesk Seats
monthly$99/mo
- Unified inbox across every channel — one view per customer
- Round robin, assignment rules, teams and multi-brand queues
- CSAT, team and revenue reporting
- Custom report builder
- Macros, saved views, internal notes and custom fields
- Customer, order and subscription context beside the reply
- One-click migration from Gorgias or Zendesk
- We buy out your contract
AI Agents
usage based$0.2
- monthly$200/mo($200/month minimum)
- usage based$0.2($0.20 per AI handled conversation)
- overage$0.2($0.20 per AI handled conversation)
- overage$0.2/mo($0.20 per AI handled conversation)
- Order and subscription updates
- Your rules, with human handoff
- Copilot for your team
- Choose your model and budget
- Ranks every miss by how often it happens
- Finds gaps
- Feeds every fix back into better AI replies
- Answers comments and DMs
Show all 14 featuresShow fewer
- Hides spam
- Runs 24/7
- Escalates to your team when unsure
- Customers track and update their orders
- Branded help center and FAQs
- Self-serve returns, exchanges and cancellations
Returns & Exchanges
monthly$99/mo
- Automated return and exchange policies
- Shop Now exchanges and bonus store credit
- Carrier rate shopping and fraud prevention
- Labels funded by Returns Protection at checkout
- Guaranteed outcomes
- 50% AI automation in 30 days
- 30% lower total bill
- Full refund if we miss
Pro
monthly$500/mo
Price history
Last 7 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 18, 2026 | Pro Max | Removed | $2,500 | — | — |
| Sep 3, 2026 | Returns & Exchanges | New plan | — | $99 | — |
| Sep 3, 2026 | AI Agents | New plan | — | $0.2 | — |
| Sep 3, 2026 | Helpdesk Seats | New plan | — | $99 | — |
| Aug 4, 2026 | AI Agent | Removed | $500 | — | — |
| Aug 4, 2026 | Pro Max | New plan | — | $2,500 | — |
| Aug 4, 2026 | Pro | New plan | — | $500 | — |
Other AI & ML products
No confirmed alternatives yet.