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Scorebuddy

Automated

Contact center quality assurance and CX intelligence platform with AI scoring.

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Scorebuddy has 3 plans: custom pricing for larger teams. We have not recorded a price change.

Scorebuddy plans and prices

Foundation

Custom
  • Customizable Scorecards
  • AI Assistance
  • QA Workflows
  • Calibration Module
  • Agent Dashboards
  • Advanced Reports Suite
  • Root Cause Analysis
  • Compliance Reporting
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  • Peer to Peer Scoring
  • Silver Onboarding

Accelerate

Custom
  • Foundation features
  • AI Auto Scoring
  • 500 monthly AI scores included
  • Scorebuddy BI custom Dashboards
  • Multi Lingual UI
  • In App coaching module
  • Dedicated Client Manager
  • CCaaS Integrations
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  • Gold Onboarding

Elite

Custom
  • Foundation + Accelerate features
  • Conversation Analytics
  • 1000 monthly AI scores included
  • AI Voice Transcription
  • Salesforce Integration
  • Open API Integration
  • SSO
  • Select Data Regions (EU, US, UK)
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  • AI Optimisation Service
  • Platinum Onboarding

Price history

Last 0 recorded changes

No price changes recorded yet.

Other Customer Support products

No confirmed alternatives yet.

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SaaS pricing pages, captured on a schedule. Changes listed only when the vendor's own page confirms them.

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