Screendesk
Under review· 2Screendesk is a screen recording and video call platform for customer support teams that integrates with major helpdesks.
Active plans
4
Total changes
8
Last change
Jun 4, 2026
Price trend
no history
What we know about Screendesk’s pricing
VolatileChanges in 12 months
8
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for Customer Support (351 compared)
Current pricing
Free
monthlyFree
- General Agents(Unlimited)
- Recordings & Bug Reports(10 per month total)
- Screen recordings retention(30 days)
- Screen Recording Duration(10 min)
- Labels for analytics
- Video Library
- Trim Recordings
- Custom Thumbnails
- Call-to-actions
- Bug Reports
- Instant Replay
- Screenshots with annotations
- Video Calls with Screensharing
- Custom Branding
- Helpdesk Integrations(Zendesk, Intercom, Freshdesk, Freshchat, Jira Service Desk, HubSpot, HelpScout)
- Automations
- Other workflows(Forward Recordings)
- Other integrations(Slack, Zapier)
- Analytics Viewer Insights
- Helpdesk Tags
- Powered by AI
- Security and Team management(Storage Location (US or EU), Role-Based Permissions (Admin/Member))
- Privacy and compliance
- Support and services(Channels (Email, Live Chat), Support (Standard))
Plus
yearly$96/yr
€8/agent/mo
- monthly$10/mo(€10/agent/mo)
- Unlimited recordings & bug reports
- Unlimited retention
- Remove Screendesk branding
- Private folders & 2FA
- Recordings privacy settings
Pro
yearly$180/yr
€15/agent/mo
- monthly$18/mo(€18/agent/mo)
- Unlimited video calls with screensharing
- AI summary & transcripts
- Automations (Jira, GitHub, Slack)
- Hide sensitive data
- Priority support & dedicated account manager
Enterprise
monthlyCustom
- monthlyCustom
- customContact Sales
- General Agents(Unlimited)
- Recordings & Bug Reports(Unlimited)
- Screen recordings retention(Unlimited)
- Video Calls with Screensharing(Unlimited)
- Screen Recording Duration(10 min)
- Labels for analytics
- Video Library
- Trim Recordings
- Custom Thumbnails
- Call-to-actions
- Bug Reports
- Instant Replay
- Autofill title and repro steps with AI
- Screenshots with annotations
- Video Calls with Screensharing
- Video calls recordings
- Transcripts
- Chat
- Up to 10 users per call
- Custom Branding(Remove Screendesk branding)
- Helpdesk Integrations(Zendesk, Intercom, Freshdesk, Freshchat, Jira Service Desk, HubSpot, HelpScout)
- Automations(Jira, GitHub Issues, Slack, Trello, Webhooks, Email)
- Other workflows(Forward Recordings)
- Other integrations(Slack, Zapier)
- Analytics Viewer Insights
- Helpdesk Tags
- Powered by AI(AI Summary)
- Security and Team management(Storage Location (US or EU), Role-Based Permissions (Admin/Member))
- Privacy and compliance
- Support and services(Channels (Email, Live Chat), Support (Priority))
Price history
Last 8 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 4, 2026 | Enterprise | new plan | — | — | — |
| Jun 4, 2026 | Pro | new plan | — | $15 | — |
| Jun 4, 2026 | Plus | new plan | — | $8 | — |
| Jun 4, 2026 | Free | new plan | — | $0 | — |
| Jun 2, 2026 | Enterprise | new plan | — | — | — |
| Jun 2, 2026 | Pro | new plan | — | $15 | — |
| Jun 2, 2026 | Plus | new plan | — | $8 | — |
| Jun 2, 2026 | Free | new plan | — | $0 | — |
Similar to Screendesk.
No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.