Backsy
AutomatedAI tool that scores customer feedback attributes, surfaces themes, and tracks satisfaction trends over time.
Active plans
4
Total changes
4
Last change
Jul 3, 2026
Price trend
no history
What we know about Backsy’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Cheaper than 71% of Customer Support tools (351 compared)
Current pricing
Free
monthlyFree
- 3 free credits to start
- AI spam filtering not included
Starter
monthly$19.99/mo
$19.99/mo
- 2,000 credits/month
- 6,000 max credit balance
- AI spam filtering
Growth
monthly$49.99/mo
$49.99/mo
- 6,000 credits/month
- 18,000 max credit balance
- AI spam filtering
Scale
monthly$79.99/mo
$79.99/mo
- 10,000 credits/month
- 30,000 max credit balance
- AI spam filtering
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 3, 2026 | Scale | new plan | — | $79.99 | — |
| Jul 3, 2026 | Growth | new plan | — | $49.99 | — |
| Jul 3, 2026 | Starter | new plan | — | $19.99 | — |
| Jul 3, 2026 | Free | new plan | — | $0 | — |
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