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Cemantica

Automated

Customer experience (CX) journey mapping and management SaaS platform.

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Active plans

3

Total changes

3

Last change

Jul 3, 2026

Price trend

no history

What we know about Cemantica’s pricing

Moderately active

Changes in 12 months

3

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Pricier than 70% of Customer Support tools (351 compared)

Current pricing

Free Trial

monthly
Free
  • 5 users, free for 21 days
  • 2 workspaces available
  • Unlimited Journey Maps & Personas
  • Journey Map templates
  • 50 queries with Alex AI
  • Manual connection options only

Expert

monthly
$99/mo

$99/user/mo

  • Unlimited Journey Maps & Personas
  • Journey Map templates
  • Opportunity management & solution ideation
  • 100 Alex AI queries per month
  • Unlimited read-only users

Enterprise

monthly
$199/mo

$199/user/mo

  • Unlimited workpaces
  • Feedback and operational data integration (Qualtrics, Medallia, 70+ connectors)
  • Customer Routes
  • Unlimited queries with Alex AI
  • Dedicated Customer Success Manager
  • SSO option

Price history

Last 3 changes

DatePlanChangeOldNewΔ%
Jul 3, 2026Enterprisenew plan—$199—
Jul 3, 2026Expertnew plan—$99—
Jul 3, 2026Free Trialnew plan—$0—

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