DeskHero
AutomatedHelpdesk software with AI-suggested answers, Shopify integration, and knowledge base tools.
DeskHero has 3 plans: paid plans from $29.85/month. The last price change we recorded was on 11 September 2026.
DeskHero plans and prices
Small
monthly$29.85/mo
- overage$9.95/mo($9.95 per additional user)
- Free trial — 30 days
- Tickets/month — 250
- Mailboxes — 1
- Knowledge base articles — 50
- Web scraped pages — 250
- SLA policies — NEW ✓
- Statistics — NEW ✓
- Included retention (months) — 36
Show all 27 featuresShow fewer
- AI-suggested answers — ✓
- Reads email attachments (images & docs) — ✓
- AI chat-bot on your website — ✓
- Chatbot sessions/month — 500
- Public FAQ (auto-suggested) — ✓
- Auto-replies from your FAQ — ✓
- Insights — ✓
- Automation rules — 3
- Forms — 3
- Notifications & @mentions — ✓
- Ticket forwarding — ✓
- Multilingual conversations — ✓
- AI-training data — ✓
- SSO (Google, Microsoft) — ✓
- API access — ✓
- Lists — 10
- List entries — 1,000
- Custom fields — 50
- Groups — 3
Medium
monthly$44.85/mo
- overage$14.95/mo($14.95 per additional user)
- Free trial — 30 days
- Tickets/month — 750
- Mailboxes — 3
- Knowledge base articles — 500
- Web scraped pages — 500
- SLA policies — NEW ✓
- Statistics — NEW ✓
- Included retention (months) — 36
Show all 27 featuresShow fewer
- AI-suggested answers — ✓
- Reads email attachments (images & docs) — ✓
- AI chat-bot on your website — ✓
- Chatbot sessions/month — 2,000
- Public FAQ (auto-suggested) — ✓
- Auto-replies from your FAQ — ✓
- Insights — ✓
- Automation rules — 10
- Forms — 10
- Notifications & @mentions — ✓
- Ticket forwarding — ✓
- Multilingual conversations — ✓
- AI-training data — ✓
- SSO (Google, Microsoft) — ✓
- API access — ✓
- Lists — 50
- List entries — 5,000
- Custom fields — 100
- Groups — 10
Large
monthly$89.85/mo
$89.85/month, includes 3 users, $29.95 per additional user
- overage$29.95/mo($29.95 per additional user)
- Free trial — 30 days
- Tickets/month — 1,750
- Mailboxes — 5
- Knowledge base articles — 5,000
- Web scraped pages — 1,000
- SLA policies — NEW ✓
- Statistics — NEW ✓
- Included retention (months) — 36
Show all 27 featuresShow fewer
- AI-suggested answers — ✓
- Reads email attachments (images & docs) — ✓
- AI chat-bot on your website — ✓
- Chatbot sessions/month — 5,000
- Public FAQ (auto-suggested) — ✓
- Auto-replies from your FAQ — ✓
- Insights — ✓
- Automation rules — 50
- Forms — 50
- Notifications & @mentions — ✓
- Ticket forwarding — ✓
- Multilingual conversations — ✓
- AI-training data — ✓
- SSO (Google, Microsoft) — ✓
- API access — ✓
- Lists — 500
- List entries — 10,000
- Custom fields — 250
- Groups — 50
Price history
Last 1 recorded changes
$89.95→$89.85(-0.1%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 11, 2026 | Large | Decrease | $89.95 | $89.85 | -0.1% |
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