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Products/Customer Support/HelpSquad

HelpSquad

Automated

Managed virtual assistant and 24/7 live chat outsourcing service for medical and business support.

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Active plans

5

Total changes

5

Last change

Jul 15, 2026

Price trend

no history

What we know about HelpSquad’s pricing

Moderately active

Changes in 12 months

5

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Cheaper than 91% of Customer Support tools (351 compared)

Current pricing

Back Office (Digital)

usage based
$8

$8-10 per hour

  • usage based$8($8-10 per hour)
  • monthly$8/mo($8/hour)
  • Digital-only(null)
  • Email + chat(null)
  • Billing, claims, AR, data entry(null)
  • Admin, research, scribe(null)
  • Experienced on your EHR(null)
  • HIPAA BAA + virtual desktop(null)
  • Dedicated account manager(null)

Patient-Facing (Voice)

usage based
$10

$10-13 per hour

  • usage based$10($10-13 per hour)
  • monthly$10/mo($10/hour)
  • Phone + video(null)
  • Front desk, scheduling, intake(null)
  • Experienced on your EHR(null)
  • Screened for clear US-patient communication(null)
  • HIPAA BAA + virtual desktop(null)
  • Dedicated account manager(null)

Jump Start (Live Chat)

monthly
$185/mo

$185/month

  • Chats Included(50 chats)
  • FAQs Included(25 FAQs)
  • Reports(Weekly chat metric reports)
  • Integration(Custom lead form integration)
  • Compliance(ADA, PCI, HIPAA compliant)
  • Support(Account manager + QA)

Business (Live Chat)

monthly
$350/mo

$350/month

  • Chats Included(100 chats)
  • FAQs Included(50 FAQs)
  • Reports(Weekly chat metric reports)
  • Integration(Custom lead form integration)
  • Compliance(ADA, PCI, HIPAA compliant)
  • Support(Account manager + QA)

Advanced (Live Chat)

monthly
$600/mo

$600/month

  • Chats Included(200 chats)
  • FAQs Included(100 FAQs)
  • Reports(Weekly chat metric reports)
  • Integration(Custom lead form integration)
  • Compliance(ADA, PCI, HIPAA compliant)
  • Support(Account manager + QA)

Price history

Last 5 changes

DatePlanChangeOldNewΔ%
Jul 15, 2026Advanced (Live Chat)new plan—$600—
Jul 15, 2026Business (Live Chat)new plan—$350—
Jul 15, 2026Jump Start (Live Chat)new plan—$185—
Jul 15, 2026Patient-Facing (Voice)new plan—$10—
Jul 15, 2026Back Office (Digital)new plan—$8—

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