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Products/Customer Support/ReplyDesk

ReplyDesk

Automated

Multichannel ecommerce helpdesk for managing customer support tickets across selling channels.

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ReplyDesk has 3 plans: a free plan and paid plans from $348/year. We have not recorded a price change.

ReplyDesk plans and prices

Essential

$0
  • yearly$0/yr(Free)
  • monthly$0/mo($0/forever)
  • Agents — 1 Agent
  • Tickets — Unlimited Tickets
  • Selling Channels — 2 Selling Channels Including Saved Replies (Snippets)
  • Tags
  • Snooze
  • Order Actions
  • Inbox Rules
  • @ Mentions
Show all 12 featuresShow fewer
  • Reply to eBay Cases, Returns & Refunds
  • User Collision Detection
  • Labels and Folders
  • User Permissions

Professional

yearly
$348/yr
  • monthly$39/mo($39/mo)
  • Unlimited selling channels — included
  • AI Replies, AI Summary, AI Rephrase — included
  • Auto Responders — included
  • Agent & Workflow Insights — included
  • SLA (Service Level Agreement) — included
  • Resolution Center & Feedback Alerts — included

Growth

yearly
$1,908/yr
  • monthly$199/mo($199/mo)
  • 15 agent slots included — included
  • Dedicated Account Manager — included
  • 1 hour onboarding — included
  • Priority Support — included
  • Lifetime Historical Data — included

Price history

Last 0 recorded changes

No price changes recorded yet.

Other Customer Support products

No confirmed alternatives yet.

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