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Products/Hosting & Infrastructure/Cloud RT

Cloud RT

Automated

Fully managed cloud hosting for the Request Tracker (RT) ticketing system

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Cloud RT has 4 plans: paid plans from $15/month. We have not recorded a price change.

Cloud RT plans and prices

Starter

monthly
$15/mo

$15/user/mo

  • Tickets/month — 250
  • Secure storage — 10 GB
  • Dedicated environment — included
  • Full RT feature set — included
  • Managed security patching — included
  • Support — Documentation & community

Business

monthly
$29/mo

$29/user/mo

  • Dedicated environment
  • Full RT feature set
  • Managed security patching and updates
  • 1,000 tickets/month
  • 30 GB secure storage
  • Email support
  • 2 business day SLA
  • 7-day backups
Show all 9 featuresShow fewer
  • Custom domain

Growth

monthly
$39/mo

$39/user/mo

  • yearlyTailored to your organization
  • Dedicated environment
  • Full RT feature set
  • Managed security patching and updates
  • 5,000 tickets/month
  • 75 GB secure storage
  • Email & chat support
  • 1 business day SLA
  • SSO (Gmail / SAML)
Show all 11 featuresShow fewer
  • Data residency & failover
  • Live chat hosting server
  • Development environment

Enterprise

monthly
$99/mo

$99/user/mo

  • Tickets/month — Unlimited
  • Secure storage — 1 TB+
  • Support — Email & chat
  • SLA — 4 business hours
  • SSO & data residency/failover — included
  • Live chat hosting server — included

Price history

Last 0 recorded changes

No price changes recorded yet.

Other Hosting & Infrastructure products

No confirmed alternatives yet.

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