Cloud RT
Under review· 1Fully managed cloud hosting for the Request Tracker (RT) ticketing system
Active plans
4
Total changes
4
Last change
Jul 19, 2026
Price trend
no history
What we know about Cloud RT’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for Hosting & Infrastructure (525 compared)
Current pricing
Starter
monthly$15/mo
$15/user/mo
- Tickets/month(250)
- Secure storage(10 GB)
- Dedicated environment(included)
- Full RT feature set(included)
- Managed security patching(included)
- Support(Documentation & community)
Business
monthly$29/mo
$29/user/mo
- Dedicated environment
- Full RT feature set
- Managed security patching and updates
- 1,000 tickets/month
- 30 GB secure storage
- Email support
- 2 business day SLA
- 7-day backups
- Custom domain
Growth
monthly$39/mo
$39/user/mo
- yearlyTailored to your organization
- Dedicated environment
- Full RT feature set
- Managed security patching and updates
- 5,000 tickets/month
- 75 GB secure storage
- Email & chat support
- 1 business day SLA
- SSO (Gmail / SAML)
- Data residency & failover
- Live chat hosting server
- Development environment
Enterprise
monthly$99/mo
$99/user/mo
- Tickets/month(Unlimited)
- Secure storage(1 TB+)
- Support(Email & chat)
- SLA(4 business hours)
- SSO & data residency/failover(included)
- Live chat hosting server(included)
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 19, 2026 | Enterprise | new plan | — | $99 | — |
| Jul 19, 2026 | Growth | new plan | — | $39 | — |
| Jul 19, 2026 | Business | new plan | — | $29 | — |
| Jul 19, 2026 | Starter | new plan | — | $15 | — |
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