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SnapEngage

Automated

Live chat, messaging & support platform (SnapEngage, now part of TeamSupport)

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SnapEngage has 3 plans: paid plans from $45/month. We have not recorded a price change.

SnapEngage plans and prices

Starter

monthly
$45/mo

Billed annually

  • Max 5 users
  • Ticketing
  • Messaging & live chat add-on ($15/month/agent)
  • AI productivity tools
  • Basic training package ($2,000)
  • Data import, TS-assisted ($1,000 per 5,000 records)
  • Complimentary self-serve data import
  • Professional services at $250/hr

Professional

monthly
$65/mo

Billed annually

  • Unlimited users
  • Customer intelligence & distress signals
  • Kevin AI assistant
  • Customer portal
  • Playbooks, 1 included ($100/month for up to 50)
  • Knowledge base
  • Basic training package ($1,500)
  • Professional services at $200/hr

Scale

monthly
$85/mo

Billed annually

  • Unlimited users
  • Custom fields
  • Automation
  • Broadcast, 500 messages/month ($100/month for 10,000)
  • Insights dashboards ($270/month for a designer + 5 viewers)
  • Playbooks, 3 included ($100/month for up to 50)
  • Basic training package ($1,000)
  • Professional services at $175/hr

Price history

Last 0 recorded changes

No price changes recorded yet.

Other Customer Support products

No confirmed alternatives yet.

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