SnapEngage
AutomatedLive chat, messaging & support platform (SnapEngage, now part of TeamSupport)
Active plans
3
Total changes
3
Last change
Jul 19, 2026
Price trend
no history
What we know about SnapEngage’s pricing
Moderately activeChanges in 12 months
3
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for Customer Support (351 compared)
Current pricing
Starter
monthly$45/mo
Billed annually
- Max 5 users
- Ticketing
- Messaging & live chat add-on ($15/month/agent)
- AI productivity tools
- Basic training package ($2,000)
- Data import, TS-assisted ($1,000 per 5,000 records)
- Complimentary self-serve data import
- Professional services at $250/hr
Professional
monthly$65/mo
Billed annually
- Unlimited users
- Customer intelligence & distress signals
- Kevin AI assistant
- Customer portal
- Playbooks, 1 included ($100/month for up to 50)
- Knowledge base
- Basic training package ($1,500)
- Professional services at $200/hr
Scale
monthly$85/mo
Billed annually
- Unlimited users
- Custom fields
- Automation
- Broadcast, 500 messages/month ($100/month for 10,000)
- Insights dashboards ($270/month for a designer + 5 viewers)
- Playbooks, 3 included ($100/month for up to 50)
- Basic training package ($1,000)
- Professional services at $175/hr
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 19, 2026 | Scale | new plan | — | $85 | — |
| Jul 19, 2026 | Professional | new plan | — | $65 | — |
| Jul 19, 2026 | Starter | new plan | — | $45 | — |
Similar to SnapEngage.
No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.