SoftDesk
AutomatedAI-first customer support helpdesk that trains on your docs and answers customers 24/7.
Active plans
5
Total changes
10
Last change
Jul 20, 2026
Price trend
no history
What we know about SoftDesk’s pricing
VolatileChanges in 12 months
10
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Cheaper than 78% of Customer Support tools (351 compared)
Current pricing
Free
monthlyFree
- 1 agent
- 250 conversations/mo
- 100 AI messages/mo
- AI chat only
- Basic knowledge base
Starter
monthly$19/mo
$19/mo
- 2 agents
- Unlimited conversations
- 500 AI messages/mo
- AI chat & email
- Full knowledge base
- Email notifications
Pro
monthly$39/mo
$39/mo
- 5 agents
- Unlimited conversations
- 1,500 AI messages/mo
- AI chat & email
- Full knowledge base
- Custom branding
- Email notifications
Business
monthly$79/mo
$79/mo
- 10 agents
- Unlimited conversations
- 5,000 AI messages/mo
- Everything in Pro
- SMS & WhatsApp channels
- Priority support
- Advanced analytics
- Custom domain
Enterprise
monthly$149/mo
$149/mo
- 15 agents
- Unlimited conversations
- 10,000 AI messages/mo
- Everything in Business
- SLA guarantees
- API access
- SSO / SAML
- Dedicated support
Price history
Last 10 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 20, 2026 | Enterprise | new plan | — | $149 | — |
| Jul 20, 2026 | Business | new plan | — | $79 | — |
| Jul 20, 2026 | Pro | new plan | — | $39 | — |
| Jul 20, 2026 | Starter | new plan | — | $19 | — |
| Jul 20, 2026 | Free | new plan | — | $0 | — |
| Jul 20, 2026 | Enterprise | new plan | — | $149 | — |
| Jul 20, 2026 | Business | new plan | — | $79 | — |
| Jul 20, 2026 | Pro | new plan | — | $39 | — |
| Jul 20, 2026 | Starter | new plan | — | $19 | — |
| Jul 20, 2026 | Free | new plan | — | $0 | — |
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